The chairman and chief executive at HSBC have said sorry for "unacceptable" practices at its Swiss private bank, which allegedly helped rich customers evade tax. 5
Government figures reveal that taxpayers have a one in four chance of a successful appeal against a HMRC decision at tribunal.
We want to know what the most annoying questions and statements are for you. We'll give you advice in an upcoming article about how to answer these and combat repetition.