This may seem a bit of a weird one, but has anyone had any dealings with this company based in Manchester?
I run a small accountancy practice with a collegue, and we were called by this company last week claiming it to be a courtesy call, thanking us for our support. We assumed this must have related to a donation that we had made to the charity by sponsoring one of our clients for something, which we do from time to time.
At the end of the call, I was put through to the ladys supervisor for feedback on the call, and the supervisor then proceeded to tell me that we had to pay £199 to purchase the charitable books (which they send to schools), although they would do a reduced rate of £150 if I paid by card over the phone. Taken a back by this, I said I didnt have card details on me, and asked them to call back later. I then checked with my business partner to make sure it wasnt something he had agreed to, which he confirmed he hadnt.
Subsequent to this, they have called back several times to try and obtain payment, and were told by both myself and my business partner on two separate ocassions that we were not interested, especially seeing the tactics used to try to get us to part with our money. On the second call, the person we spoke to even confirmed that they werent even a registered charity.
Has anyone else had a similar experience? Does anyone know who we should approach to complain if they continue to haress us with phone calls trying to collect payment?