Client being chased by Iqor debt collection on behalf of HMRC

Client being chased by Iqor debt collection on...

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 The money they are asking for apparently relates to underpaid VAT in 2007. There was some confusion back then as she had paid the VAT amount to the PAYE office in error and there had been letters from HMRC at the time.  Anyway we had confirmation then that the amount had been transferred to the VAT account and the matter was settled as far as we were aware.

I am very concerned now that this exact amount has come again and being chased by a very persistent debt collection agency. Do HMRC use such agencies to collect debt?  If not how does this company have the information on my client.

Has anyone else come across this?

Debbie

Replies (10)

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By cyrynpen
19th Nov 2010 11:22

Iqor

I have come accross Iqor with regards to client. A letter was sent from HMRC to inform the client that the debt had been passed over to Iqor Debt Collection. I contacted the HMRC office to confirm.

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By cymraeg_draig
19th Nov 2010 11:47

Complain

If the debt is due then HMRC are entitled to pas it on for collection.

However, these agencies have no rights despite the lies they will often tell. They cannot enter premises if uninvited, they have no powers to seize goods, and indeed without a court order have no more rights than any member of the public.

There are laws governing debt collection and many companies resort to tactics which constitute harassment so youir client should keep a log of all calls, etc from them.

If, as you indicate, these monies are not owed, then I suggest you file an immediate formal complaint with HMRC warning them that demanding monies which are not owed is a criminal offence, and, that by passing your clients details to a 3rd party whem there is no liability they have committed an offence under the Data Protection Act also. 

 

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By taxhound
19th Nov 2010 12:51

Iqor

One of my clients has also had an alleged debt passed to Iqor.  He does not owe the VAT - has been telling HMRC this for months, (we even have a bank statement showing the cheque clearing the bank) but now they have just sent him a letter stating that as he has not paid, the case has been passed to Iqor.

I rang HMRC.  They now apparently have no details of the case as it has allgone to Iqor.  the woman I spoke to gave me a number to ring to speak to Iqor - it was the number I had just rung.  When I did finally get the right number, Iqor could not help as they haven't had the paperwork yet.  So this case is currently in a black hole.

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By dggriffin
19th Nov 2010 13:02

Thanks for the input

 I am going to issue a formal complaint on behalf of the client.  It makes me so mad!  HMRC should concentrate their money and efforts on people who do actually owe money.

 

Debbie

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By Constantly Confused
19th Nov 2010 14:52

Am I the only one...

... who read Iqor as Igor in this thread?  I was getting increasingly baffled as to how a debt collector could have been named Igor.

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By cymraeg_draig
19th Nov 2010 15:00

Whats in a name -

Am I the only one ... who read Iqor as Igor in this thread?   Posted by Constantly Confused on Fri, 19/11/2010 - 14:52

 

I could think of more suitable names for the debt collection companies - but I suspect I might get "moderated" if I print them here. 

Suffice to say that 99% of debt collection agencies behave in an appaling manner, routinely break the laws governing them, and appear to be staffed by obnoxious cretins who are on some kind of power trip.

 

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By buttinski
20th Nov 2010 13:24

A bit like .......

A bit like car park attendants, then.

Did you know there was an Institute of Parking Professionals?

You couldn't make it up.

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By Jason Dormer
20th Nov 2010 20:10

Debt collection agencies

Now that HMRC are using them I think that I might start too as well,  to recover some of the money they owe my clients.

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By robjanderson
20th Jun 2012 18:18

Iqor

HMRC claims my company owes the corporation tax. My accountants, who belive no monies are due, have sent a spreadsheet to Iqor illustrating this  but are unable to speak to HMRC direct and all information, according to Iqor, has to go through them. In the past week I have had two phone calls and two texts from Iqor and told them that I will not pay until I receive proof of debt. This doesnt seem to discourage Iqor at all. How can I stop this harassement?

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By User deleted
21st Jun 2012 15:38

If it's corporation tax

Your accountant should be able to see from the online records what tax HMRC think is outstanding. Should be a simple case of establishing from your records what tax has been paid against that liability.

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