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Companies House refuses incorrect data so why does it give OUT incorrect data?

I wrote to Companies House (CH) a week ago, via their website, thus giving them the opportunity to address the issue I will be raising below. Since they have seen fit not to reply, I throw open my question to my colleagues and the World Wide Web.

On the CH website, if one selects the WebCheck service, one is greeted with the statement that:

"The WebCHeck service is available 24 hours a day, 7 days a week".

However, type in a company name and go that company's details, or any company come to that, one is then greeted with a different message. One that states:

"The WebCHeck service is available from Monday to Sunday 7.00am to 12 Midnight UK Time".

Whilst, to the majority, this conflict of information may appear to be minor, as well as irrelevant, one has to set that against a background that makes CH the police of company information. Wrong information going to CH can result in severe fines, so shouldn't they apply the same standards to their own output?

Anybody else have similar gripes with this or other business related government bodies?

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Looks like someone at Companies House (CH) reads Accounting Web

I have just received an email from CH as follows:

"I can confirm that our WebCheck service is available 24 Hours a day, 7 days a week. Please accept my apologies for any confusion. I have informed our IT Department and please be assured that they are working to resolve the issue."

Thank you CH and AW.

Job done but watch this space in case it doesn't happen.

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