I downloaded the CT600 form yesterday, expecting a tedious afternoon, but not expecting to have to fight the system all afternoon, evening, and half today. I need to use the accounts section for Companies House and HMRC and then the CT600 form.
Started with the latest Adobe Reader X. Adjusted the settings exactly as specified on the HMRC website - execpt that the ‘Import Contact Settings’ window did not even display the 6th checkbox (‘privileged system operations …’). Gave up on this computer, tried a different computer, same version of Adobe and a clean CT600 PDF file. Successfully changed the Adobe settings, happily typed in all the accounts data. came to view/print the accounts and got the error message:
This document enabled extended features in Adobe Reader. The use of the extended features has expired. Please ask the document author for the latest version of the document.
So I searched Accountingweb any answers and found that there's a possible incompatibility with Adobe X. So uninstalled Adobe X, installed Adobe 9.4 and started again. Successfully changed settings, typed in all accounts data again. Back to View/Print. This time a strange error message:
This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel.
I am totally at a loss. I don't even know what sort of program it thinks it wants. In previous years Adobe Reader would do everything, with few if any problems. I've used computers for over 40 years and quite familiar with the technology, but this one has me completely stumped. Is it just that HMRC have screwed up again, or have I missed something significant. Surely if I'm using their online submission system for everything I don't need iXBRL software as well, do I?