This is a genuine transcript of a conversation with a client who visited today. The guy's no muggins (or, at least, I thought not) - his company makes £40000+ from a few days consultancy work a month in retirement.
Me Did you not listen to what I said last year ?
Client No.
Me Did you read the letter I sent reiterating the advice ?
Client No
Me [sigh]
Replies (5)
Please login or register to join the discussion.
You can lead a horse to water but you can't make him drink. You did your best. That's all.
It's infuriating isn't it?!! Some clients are interested in their tax bill and their accountants bill (in that order) and that's pretty much it! When I occasionally get a client who is genuinely interested in their figures (rather than some 'know it all' who tests you on something that was in the Financial Mail on Sunday last weekend!) it's quite refreshing!!
Tomorrow I'm seeing a long standing client to say goodbye. I told him I was retiring over a year ago and suggested he find another, more local accountant. As I haven't heard from another firm, I guess he's done nothing about it. C'est la vie.
Tomorrow I'm seeing a long standing client to say goodbye. I told him I was retiring over a year ago and suggested he find another, more local accountant. As I haven't heard from another firm, I guess he's done nothing about it. C'est la vie.
He'll wait till January 2018 before thinking about it!