I went over my minutes on my mobile phone plan this month for the first time in ages. What astounded me was that the 0300 numbers where more expensive to dial than the 0845 with O2. Now when you phone HMRC on an 0845 number, all you hear is you might like to dial 0300 next time, as it is cheaper. How can they say this, when it isn't? I did what they said and dialled 0300 when if I had of known I would have continued to use the 0845. Just thought I would post this, in case others are not aware of it. I dialled an 0845 number for 52 minutes and was charged £8, I then dialled an 0300 number for 22 minutes and was charged £7.
Replies (10)
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Mobiles are different
I think the 0300 numbers are only free when using a landline. I have never tried using them on a mobile phone, but would bet these numbers would be chargeable, as it's a very different charging concept.
Re: mobiles
I think the 0300 numbers are only free when using a landline. I have never tried using them on a mobile phone, but would bet these numbers would be chargeable, as it's a very different charging concept.
03 numbers aren't free like 0800 numbers, but they cost the same to call as 01/02 numbers and will be included in your free minutes if you have any. O2 must just charge more to call 01/02 numbers than 0845 numbers.
Dear me
What a chatterbox you are !!
I've never been anywhere near using my inclusive minutes allowance in the 20 years I've had a mobile phone.
Calling from abroad
I like to keep an eye out for "calling from abroad" numbers, as they are easily editable into normal telephone numbers.
For example on the HMRC website
http://search2.hmrc.gov.uk/kb5/hmrc/contactus/view.page?record=hpkspulskxM
If you're calling from abroad please telephone: +44 135 535 9022
Just remove the +44 and replace with a 0
0135 535 9022
I do this with banks all the time (always one of these numbers on the back of a credit card), as not a fan of 0845 numbers.
Never had a problem with people claiming I’m not abroad when I ring them.
Ask for the Welsh speaking dept
When I receive annoying calls for abroad, I ask to speak to their Welsh speaking dept. Totally baffles them! The banks sometimes put you through and the dept deos not seem to mind when I speak English.
Change Provider
Tell them you're outraged at your charges. Often works - no guarantees, though.