Has anyone else come across this? Mismatch on the TPR system when I tried to do the one director/no employment contract exemption today. After checking the letter code I called HMRC as I know for a fact that neither my company nor the client has applied for this previously. After some checking I was told the payroll has already been exempted. When I asked how that could be, apparently HMRC has advised them to exempt it due to there being only 1 director on the payoll. Isn't this going above and beyond their remit?
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Alas, this has happened to many of our clients.
The worst part is that it seems arbitrary. Two companies in the same situation, no changes since 2012 when they assessed companies, yet one already done at TPR and one I have to do myself. No rhyme or reason at all. No letter telling us.
Trés, Trés frustrating
"Mismatch on the TPR system when I tried to do the one director/no employment contract exemption today."
The mismatch error message infuriates me as it forces you into making the telephone call, waiting on hold and eventually being told that the notification has already been filed. Why cannot the error message simply state that exemption/compliance has already been notified?
" Why cannot the error message simply state that exemption/compliance has already been notified?
I had my first example of this last week and agree entirely with Euan. I would go further and suggest instead of an error message the next page should say "HMRC have confirmed you are not an employer for AE purposes. Please continue if you still wish to register".
For my own business - 1 Director, I had a letter from the TPR saying they didn't believe AE applied to me but to register for AE if that was incorrect/circumstances changed, so yes some people have had a letter to that effect.
I've taken the view of recommending all clients where AE doesn't apply notify TPR regardless and all (including me) have had the email acknowledging receipt of that notice.
It is typical HMRC/Government to be honest.
Overall, I think it is actually helpful that HMRC and TPR are talking and saving us work.
However, they should communicate this with someone, rather than just leave it for you to find out!
Defeats the whole purpose of being helpful in the first place!