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HMRC PAYE forms orderline

I found it utterly unbelievable this morning when I contacted the HMRC PAYE forms orderline (08457 646 646) to place a small order for P60 forms.

Firstly, they no longer provide 3-part versions which is semi-understandable seen as everybody has to submit on line, but I still like to retain a paper copy for myself.

But, what really took the biscuit was that HMRC are currently "out of stock" of P60 forms one day before the end of the tax year!

They have assured me that my delievery will be despatched when they arrive, lets hope it is not after 31st May 2011 or otherwise I will have failed to meet my obligations under the PAYE regulations in providing my employees and my clients' employees with Form P60 by the due date.

What is going on with that organisation?

Mark

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By occca
04th Apr 2011 11:57

You got to love em !!!!

HMRC just get worse and worse

I have some spares here if you PM me I'll send you some 

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04th Apr 2011 12:12

Copy of P60

Why not order twice as many forms P60 as you need and then print a P14 onto the extra copy of the P60 (OK - the dates of birth, joining and leaving are blocked out on the P60, but you can still read them) for your file (and for giving copies to clients who lose the original)?

As to the Orderline being out of stock temporarily, it is not too surprising.  We always order forms online and it takes at least a couple of weeks for them to be delivered.  Perhaps they have been out of stock or perhaps it is their slow processing of orders, but don't panic, the forms will arrive in time.  Just make a note to order at the beginning of March, rather than April, next year.

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04th Apr 2011 13:42

Every year ... same thing!

You know this happens every year..... when I was a young girl, they used to call it housekeeping; making sure you had sufficient stocks of what you needed and doing a "special order" if the stocks were running low.

Ah the good old days....trouble is no one cares anymore

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