HMRC - receipt of authorisation code

HMRC - receipt of authorisation code

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For two my clients I have received a HMRC 7 day reminder to input the authorisation code to act as their agent. Both the clients have not received their codes. For another client I input the code days ago but still got a 7day reminder.

Anyone else experiencing the same? Anything that could be done about this?

Thanks

Replies (4)

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By cymraeg_draig
10th Mar 2011 14:02

Not only "not fit for purpose" but unfit for any purpose.

This has been going on for over a year. We've had several codes arrive well after the expiry date of the code.

I'm afraid its just another example of HMRCs gross incompetence. All you can do is complain.

 

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By ACDWebb
10th Mar 2011 14:04

Presumably down to

centralised print & post? Explaining why letters arrive dated up to two or more weeks previously. It's not right and really should be looked into

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Universe
By SteveOH
10th Mar 2011 20:06

The course of true love never runs smoothly!!

I've had 2 cases very recently where the client received the SA Authorisation code and I entered it on to the system. However, although my 64-8 details were on the HMRC screens (so they could talk to me) I didn't have access to the clients' online accounts. It took a phone call to the online helpdesk for details to appear on screen about 4 days later.

Also another client never received the authorisation code. I just had to bite the bullet and apply for another code.

That's the way it goes I'm afraid.

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By petersaxton
10th Mar 2011 22:40

You've not seen anything yet

If you think it's bad now wait until next year when it will be even worse.

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