HMRC VAT Return due messages

How can we stop messages from HMRC regarding ex-clients advising us their VAT Returns are due?

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Messages from HMRC are useful when advising on current clients that their VAT Returns are due. But we continually receive messages relevant to ex-clients. As we long ago deleted them from our Agency lists with HMRC then all entreaties to HMRC fall on deaf ears - we are not authoruised to speak with you etc!! Even the HMRC Helpline had no idea how we could achieve cancelling such messages - their suggerstion would have simply (?) allowed us to change OUR email address or delete receiving ALL such messages. Am I missing something somewhere or does anyone out there know how this can be achieved? HMRC are clearly sharing confidential information with an un-authorised person (us) but seem unable or unwilling to change anything. That has to be a breach of some Data Protection Laws surely!!

Replies (8)

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RLI
By lionofludesch
24th May 2017 20:10

Complain to the Data Protection Commissioner.

Thanks (1)
Replying to lionofludesch:
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By sngranger
25th May 2017 16:31

Yes, complaining to the Data Protection Commissioner (or whoever) was in my plans.But thanks anyway.

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By bernard michael
25th May 2017 10:34

I often receive mail for ex clients and I utilise the system called Waste Paper Basket.

Works for me !!

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Replying to bernard michael:
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By sngranger
25th May 2017 16:33

Not heard of Waste Paper Basket but that sounds an admiral app or whatever. Will research that (for both this problem and perhaps others). Thanks

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By Briar
25th May 2017 16:03

For kindness, I forward it to the new agent and ask them to sort it!

Thanks (2)
Replying to Briar:
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By sngranger
25th May 2017 16:32

Yes, that appears simple and logical. WHY didn't I automatically think of that? NO reply needed to that last comment!!

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