Horror of horrors

Horror of horrors

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As you know, I'm not much of a techie when it comes to computers. I bought a new laptop with Windows 7 and Office 2010 preloaded. I have just spent the last few days making sure that everything has been transferred from my old to my new machine.

Then, this morning, I have just found out that VT Final Accounts won't install onto Office 2010 64bit version; only 32 bit. Does that mean that I must now buy the 32bit version? Is there any way around this?

Many thanks.

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By vtsoftware
07th Aug 2012 11:35

VT

Your license for Office 2010 entitles you to install the 32 bit version of Office as well.

See:

http://www.asap-utilities.com/blog/index.php/2009/12/07/excel-2010-use-the-32-or-64-bit-edition/

and

http://www.vtsoftware.co.uk/support/system.htm

Philip Hodgson
VT Software

Thanks (1)
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By jonstanton
07th Aug 2012 12:27

Many products don't support 64 bit Office

This is not unusual.  Many products (including Sage 50 Accounts) do not support the 64bit version of Office.  Indeed Microsoft themselves recommend using the 32 bit version if you have any other products that link to Office.

The good news is that (as Philip states) you are entitled to remove the 64 bit version and install the 32 bit version without having to buy again.

Thanks (1)
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By Richard Willis
07th Aug 2012 15:48

See below from Office Help

By default, Microsoft Office 2010 installs the 32-bit version of Office 2010 even if your computer is running 64-bit editions of Windows.

 Important    The 32-bit version of Office 2010 is the recommended option for most people, because it prevents potential compatibility issues with other 32-bit applications, specifically third-party add-ins that are available only for 32-bit operating systems.

Office 2010 provides support for the 32-bit version of Office 2010 programs running on 64-bit operating systems by using WOW64, a compatibility environment provided by the operating system that allows a 32-bit application to run on a Windows 64-bit operating system. Using the 32-bit version of Office 2010 allows people to continue to use existing third-party add-ins for Office that are 32-bit.

 Note    If you already have a 64-bit version of Office installed on your computer running a 64-bit operating system, the default installation is the 64-bit version of Office.  

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