Inform Direct and Digita (Practice Manager and Personal Tax modules) problems

Inform Direct and Digita seem to clash

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We have recently started using Inform Direct and we have been a long term user of Digita software. We also use a cloud server.

This morning we have had real problems opening Digita Personal Tax clients and Digita Practice Manager, with opening a Personal Tax client taking maybe 5 minutes and likewise with opening Practice Manager.

We reported this as an issue to our cloud server support and they have come back and said the problem is having Inform direct open (via Chrome, though we don't think this makes a difference).

We closed Inform direct and suddently Digita is working normally!

Has anyone else found this issue, or know the reason?

Thanks

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