Is it just me or do other people get fobbed off with any old number when you ring HMRC? I have just telephoned HMRC contact number on clients VAT registration notification to try and change the VAT stagger period. The very helpful person at HMRC advised me I needed to contact another (VAT) department and he gave me the direct telephone number. I duly rang the number and found that the number I had been given was for the HMRC Business Payment Support line. Grrreat! Am I missing something - is today some sort of April Fools that I have not heard about? It is hard enough to find the right person to speak to at HMRC without being sent on wild goose chases. Can anyone help with the correct telephone number I need to ring to change my client's VAT stagger period please?
Many thanks from the bottom of my totally exasperated heart.