Has anyone else had problems filing ixbrl company accounts on HMRC's website? On 18 February we decided to test the system and file our first CT return and accounts in ixbrl format. We used Iris accounts and Taxcalc's corporation tax return. The accounts passed Iris's verification. However when we tried to submit the accounts and CT return the submission failed and the error message seemed to indicate there was a problem with the accounts. After many phone calls - usually us chasing up Iris when they failed to return our calls as promised - and resending information we had already sent, Iris admitted that there was a problem with Iris - with a header. They have today sent us a solution - but only for this particular set of accounts - and that has failed - this time there is a different error.
Iris seem to be unable to appreciate the fact that the probelem does not seem to be associated with the particular set of accounts we are trying to submit - but seems to be a generic error. We were also asked what the deadline for filing was........
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Thanks for the query, Bill
This is one of several iXBRL-related queries that have popped up in the past week or two. I'll circulate your problem more widely via social media. I notice, too, that someone has posted a very similar comment in the IRIS Practice Solutions discussion group, where there might be more people who have encountered similar problems.
Hope that help is at hand soon - either from IRIS or the AccountingWEB.co.uk community.
thanks John
Iris have noted the submission to accountingweb and this seems to have prompted them into actively trying to resolve the problem
the post in the discussion group is indeed from us as I thought the more coverage the better
I will keep you posted on any developments
ok once I got the hang of it
I've now done a few accounts and CT600s in iXBRL using IRIS. The only problems that I have had were mainly due to my inexperience in using that part of the software. However, there was one problem which only got solved by quitting IRIS Accounts and then starting it up again. The phone support has worked well for me and when I had to send in an extract file, they got back to me promptly. Hope you get your problem solved soon.