I have a question related to being outsourced bookkeeper and not being underpaid for all hours I put in. I see that majority of firms are charging per number of transaction or generally monthly fixed fee, which may include vat and payroll. However these charges I reckon don't include time answering clients suppliers emails, setting up and making payments to suppliers and staff, creating additional reporting ie cashflow or sales reconciliation,
How would you charge these, separately or all within same monthly fee?
Also in regards to travelling to clients office do you charge for travel time and travel expense?