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P35 already submitted

I'm just trying to submit a P35 for a client via Moneysoft, but it was rejected by HMRC because apparently it was already submitted. I logged on to HMRC to see my client list, and it is indeed showing up as "last year submitted". Client insists that he didn't do it himself (and I believe him because he wouldn't know how to, and why should he!?) I know for a fact that I didn't submit it.

Could it be that someone submitted a P35 using a wrong PAYE reference, and submitted for my client instead of his? I suppose I could call HMRC, but they're on strike.

Anyone else had anything similar

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Showing up as submitted on the HMRC client list?

 

A couple of things I can suggest checking:

Make sure that the tax office/reference in Moneysoft are correct (and not those for eg a different client that has already been filed). I've seen that error before.I'm not sure how Moneysoft handles multiple PAYE years in the same employer file (or even if it can do so) but make sure that you're trying to file 2011/12, and not refiling 2010/11. Ignore this suggestion if it is irrelevant to Moneysoft.

But the possibility does exist that someone else has accidentally filed using your client's tax-office and reference, eg with a transposed digit or something from their own client's. It is a ludicrous feature of HMRC's PAYE agent authorisation that an agent can file for anyone if they type in a real tax office/reference. It might be worth calling HMRC to find out exactly what was filed, when.

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11th May 2012 10:28

Thanks Tom

I've checked and double checked that the PAYE reference I'm using is right.

I don't know what you mean about filing from 3rd party software doesn't update HMRC's list. When I see my client list on HMRC website, there is a column called "previous year filed" with a YES or NO for each client. This one is showing up as YES. 

 

I guess I'll have to be brave and call HMRC.

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Yes, I removed that part of my reply, on reflection

aiwalters wrote:

I don't know what you mean about filing from 3rd party software doesn't update HMRC's list. When I see my client list on HMRC website, there is a column called "previous year filed" with a YES or NO for each client. This one is showing up as YES. 

 

I removed that comment because...

There seem to be more details of what has been filed 3rd party on HMRC's website than there used to be. I logged into my own account and saw far more detailed information about 12Pay Ltd's 2011/12 filing than I've seen in the past (but still not eg employee lists and P14 analysis, which would be really useful)I'm not that familiar with what Agents see anyway, not being one

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11th May 2012 11:12

sorry

Sorry,

 

When I replied I hadn't noticed that you'd amended the post.

Anyway, I've now discovered the problem. It was my fault - I filed a P35 for a different client using this client's PAYE reference.  I have now refiled the other client, using the correct details, but I now need to amend this client - first of all to remove wrong information, and secondly to file correct information. I've now filed an amended P35.

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Thanks for letting us know

aiwalters wrote:

Sorry,

 

When I replied I hadn't noticed that you'd amended the post.

Anyway, I've now discovered the problem. It was my fault - I filed a P35 for a different client using this client's PAYE reference.  I have now refiled the other client, using the correct details, but I now need to amend this client - first of all to remove wrong information, and secondly to file correct information. I've now filed an amended P35.

Ah, yes.

I thought of that possibility (which I've also come across before) while composing the original reply, and then promptly forgot about it before I'd finished.  You've given me an idea for an improvement to our Bureau Dashboard.

Out of interest did you use HMRC's site to do the amendment(s), or refile?

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11th May 2012 11:37

HMRC site

As far as I'm aware, Moneysoft does not allow resubmissions of P35s. (actually, you CAN resubmit the original P35, but not with an "amended" flag, so it just gets rejected by HMRC.

I tried to resubmit through HMRC's site, but after selecting the client from my client list, and reinputting manually employees et al, I realised that the link for "submit amended P35" was actually not a link.

So... I added the client to the "non-authorised client list", AGAIN added the employees' details, and submitted the amended P35 and new P14s. This seems to have worked, but I don't know how to remove the P14s belonging to employees of a different company. I hope this isn't going to cause those employees issues such that their tax codes will be adjusted to take account of the double salary they've received, with a double PA.

Does 12pay allow amended P35s?

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Same as Moneysoft in that respect

HMRC's specification for software filing of amended P35/P14 is horrific, so 12Pay's capabilities in that area are identical to moneysoft's I suspect. You can request a refile, but it never gets accepted.

It is an absurd aspect of HMRC's specification that you can't merely request "full refile" through the 3rd party interface.

I suspect you need to add the "wrong" employees to the company through the HMRC website and file *negative* P14s for them all. to zeroise out every figure. And likewise file equivalent negative amendments to P35. It would be much easier if HMRC would remove them, but they seem utterly inflexible about that in my experience.

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