I spent over an hour on Friday 17 March 2017 in trying to access my own Personal Tax Account on the TaxMan's website. It asked me if I had a "Government Gateway Account". Yes, as a Practitioner registered for filing clients' self-assessment tax returns, I do. Well, it didn't work. The taxman's website had no telephone number, but a feature of a pop-up "chat". Ugh. I tried it, and as I was multi-tasking, I did not notice when - eventually - someone typed out a question that was irrelevant as I had given FULL information as to what I wanted. Eventually, I registered twice for an identity before manging to go back to the Personal Tax Account on HMRC.gov.uk. A 7 minute telephone call would certainly have given me the solution and enabled me to get on it earlier. Hs anyone else experienced this trauma?