Presenter credentials for filing accounts from VT

Purchased new computer. Accessed files from DRopbox but presenter credentials not accepted

Didn't find your answer?

The hard drive on my laptop crashed. I have full backups on Dropbox. I have purchased new laptop and reinstalled all programs all seemed to be going well until I tried to file company accounts from VT. Presenter details are shown and they are 11 digit presenter ID and 10 digit presenter auth. code.but I am receiving error messages that accounts cannot be filed because of error in either id. or auth. code.

Can anybody help please ? Many thanks

 

Replies (3)

Please login or register to join the discussion.

RLI
By lionofludesch
26th Nov 2016 17:06

Aren't they both 11 digits ?

Thanks (2)
avatar
By cbp99
26th Nov 2016 17:07

Suspect you need to contact Co House. For what it is worth, my presenter auth code is 11 digits.

Thanks (1)
RLI
By lionofludesch
26th Nov 2016 17:12

I made the same mistake - missed one of the leading zeroes off.

Thanks (2)