Anyone else having problems with HMRC website today? I cannot access and file returns.
I've had no problems with accessing. Don't file through HMRC website so don't know about that though.
User ID Message
Thanks Jane I get this message
You have entered an incorrect User ID or Password, or used a certificate which is not recognised. Please try again. If the problem persists please contact the HM Revenue & Customs Online Services Helpdesk.
Filing is though TaxCalc, not successful with this either today. Both user ID and password are correct.
Will try and call the helpdesk.
I had problems with the VAT yesterday, but not today. Today it's my broadband that's playing silly buggers! (But at least it makes me work)
I once had a problem with TaxCalc removing the last character of my filing ID, so I suggest you check that first.
The error message was the same as yours.
Thanks for the response.
I called HMRC helpline. They need my agent ID which I always read out from the screen once I have logged in.
No agent ID means I have to write to them! Anyway I can get an agent ID without logging in?
If you entered your agent details in TaxCalc they should be visible in there.
Sounds like you're experiencing something similar to this AccountingWEB member.
Have you resolved the issue? Is it downtime or an error?
Phew! Okay now
From about 2pm today we had no access to HMRC site. For some reason we were also not able to file tax returns through TaxCalc.
I just tried all okay now I have access to HMRC website and I can file tax returns through TaxCalc.
I put this to downtime and not any error on our part.
had the message on a new computer.
Got this error message when I tried to cut and paste the references but they worked when I typed them in in full