I have had two clients phone me to say that there bank reconciliation now contains items that were previously reconciled and also the payroll for the last month seems to have disappeared from one QBs file. Not sure if its something to do with an update, it just seems odd that they both have the same problem.
I just wondered if there is a known problem at the moment.
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Previous Version of File?
Could they somehow have reverted to a previous version of their QuickBooks file?
Item reconciliation issue
Hi Jackie - Thanks for the report. Have the clients recently upgraded to 2010 QuickBooks UK R4? Best regards, Sonia