I have a problem identical to this
Has anyone managed to find a solution?
Replies (9)
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Corruption
I've just checked my email history and, in that particular case, the OP sent me a copy of the data and I found it to be massively corrupt (among the worst I've ever seen) - whilst it was fixable, due to the huge amount of work that would have been required to fix, it ultimately proved more cost effective for the client to restore a backup that was 'clean' and re-enter transactions.
As per that other post, I'd be happy to take a look at the data, free of charge, to see what can be done...
John
Check Data
If Check Data is returning no errors then it would suggest, in this case, that it is not corruption.
I assume that the message on restore relates to a specific file?
John
Restore Error
It is certainly possible that the backup is corrupt albeit, if this is happening on 2 backups from 2 different datasets, it is unlikely although there is no way to check , by looking at it, if a backup is corrupt.
To check the problem isn't at your end, if you take a backup of an existing data set from your installation and then create a new company and try to restore it, does that work?
John