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Sage Line 50 query

Sage Line 50 query

I have an old version of Sage Line 50 Financial Controller and have used it successfuly on my 2007 computer running Windows 5.1. for the past 18 months.

Having just bought a new computer with Windows 7, I installed Sage (after taking if off my old machine) and ran it twice successfuly, using the "Manager" logon, which does not reqjuire a password. Each time I backed up my data.

However, today I am unable to access Sage. The error message a get is "You have entered an invalid password". I have not changed the password so am at a loss to understand why.

I've tried uninstalling and re-installing the software but it has made no difference.  Has anyone any ideas on resolving this problem?

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By occca
06th May 2012 18:09

Wrong version

Is it possible that the data is a newer version than the Sage software you have?

Does it work on the old computer?

 

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08th May 2012 13:10

Invalid Password

Assuming, as occa mentioned, the data is not from a newer version, it could be a permissions issue (albeit it generally only happens with Windows XP), you could try the following:

1. Log in as an administrative account.
2. Go to C:\ProgramData
3. Right click on the folder and choose Properties -> Security and give everyone "Full Control".
4. Then Advanced and tick the "Replace permissions on all child objects" and Apply.
5. Then go to C:\ProgramData\Microsoft\Crypto. Rename RSA folder to RSAold and recreate a new empty RSA folder.
6. Log back into Windows as in a user and run Sage.

 

John

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09th May 2012 09:47

how old exactly?

How 'old' is the version of Sage?

This can have an effect on how it would run on Windows 7, some of the older versions will not run on this, so have to use a windows XP emulator environment.

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Tornado
09th May 2012 09:59

Sage Versions

Si_Woodhams wrote:

How 'old' is the version of Sage?

This can have an effect on how it would run on Windows 7, some of the older versions will not run on this, so have to use a windows XP emulator environment.

I've got installations of Sage 50 all the way back to v7 running on Windows 7 with no issues and with no need for an XP emulator...

John

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09th May 2012 10:03

@John

How did you do that - the IT team here say they cant do it?!

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09th May 2012 10:15

Sage Version

Nothing special to be honest, I've got v7 - v18 installed so each one gets it's own installation folder but other than that they are all standard installs, I even use the Program Files folder which is meant to cause problems but I've never encountered any.

Sage may say it can't be done but that is only because they've not tested, not because it can't be done.

John

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