Why would SAGE Line 50 stop allocating payments to invoices in the Customers and Supliers modules when the Accountant's link was in use?
When the link was restored and all the data in one place again (i.e accountant's link imported into master data) the same thing still happened. No change in how the payments were being allocated than before the link was originally activated.
Your thoughts would be gratefully received.
Replies (5)
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Paying Invoices
Is the problem that, when you click on Save on either the Customer Receipt or Supplier Payment screen, nothing happens?
John
Invoices
If that is the case, try logging on as a different user as the problem is often caused by corrupt user access rights.
John
Invoices
I've not seen what I described happen with Manager before so I'd also look at running Check Data to see if there are any errors...
John