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Sage Payroll

Hi My PC crashed last night and the problem i have is that it has sage payroll 50 on it. I take a back up every week, therefore i thought i would just be able to install sage payroll 50 on a different laptop and restore. But nothing is ever as striaght forward (it was with sage instant accounts). I installed sage payroll 50 on a different laptop but i was unable to register it as it said the activtion key was not valid, i logged onto my sage account online and got the key. Anyway then i went with the option register later so aleast i could get into sage payroll 50. When i tried to restore i am getting an error " Unable to restore data this back up file is from a version or feature set greater than your current program licence allows"

Please can some one help. I have managed to get the hard drive out of the broken laptop and getting device to be able to get the files, therefore might just be able to copy them directly over, but not sure which files, also do i need to get it registered before i do anything.

Thanks for your time


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By merlyn
29th Dec 2012 19:25


Sage Payroll uses access data files, so you are looking for a file with a .mdb extension.

If you create a new company in Payroll, then see where it's stored using ODBC (Control Panel/Admin Tools/Data Sources) then on your old hard disk the .mdb file should be in the same place, copy it across from the old hard disk to the new one and that should give you your data back.

However you may have to register in order to access the data as some of the features won't be available on the demo/trial licence.




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29th Dec 2012 21:52

Re: Sage payroll

"Unable to restore data this back up file is from a version or feature set greater than your current program licence allows"

I presume you have now tried to reinstall on the other laptop just using the original disc, but have NOT installed all the updates. That could be why it is saying your backup is in a newer or greater version.

If you had installed the new RTI edition or upgraded your license then you would have been given a new activation code. (Mine came in an email when it was released for download) Check again online for the activation for the RTI edition.

If you have not already done so and have a Sage login, go to Downloads on the site and either install the RTI update or download the most recent available to you in Full Software.,

Any problems or you need more info email me at [email protected] and I will reply with my phone number and talk you through it over the phone 


AKA Witch-Queen


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