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Sage registry issue?

I'm having an issue with Sage (for a change). I've got Sage 2009 installed on one pc & use it for one particular client. Tried opening another sage file on it & it threw a wobbly but now when I try to open Sage again it wants to go back to that newer file which seems to be in a newer version. So it tells me I need to update Sage. I don't want to as that will bugger my original 2009 files (client won't be able to open them) so I want to somehow reset it to find my original file. Any ideas? Needless to say I've tried deleting Sage entirely and reinstalling but other than losing a considerable amount of time and patience there has been little effect.

My main pc has Windows 7 & a 64-bit system and refuses to load 2009 despite allowing me to use V11 so no joy there (even with the XP mode). I hate sage.........................

Will be eternally grateful if someone has the magic answer!!

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07th Apr 2011 17:30

Sage data

As you have restored a backup, you can't get back to the data that was there as it will have been overwritten...

To get back in to Sage and assuming you have a standard installation, go the folder c:\programdata\sage\accounts\2009\company.000\accdata and delete the contents.  When you go back into Sage you'll be taken through the initial setup of a company and, once completed, you can restore a backup of your original data.

John

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By Flash Gordon
07th Apr 2011 22:26

Partially sorted

Cheers for this John. I can find the relevant bit on the pc that I've got V11 on (but don't need to amend) and hopefully will be able to sort my laptop tomorrow (had this problem before but gave up as got 2009 working on the netbook which is where my problem is now). But on the netbook there is no Accdata file!!! Don't ask me why because I've seen the Accdata file enough times previously on pcs and hence when I saw your post I thought 'aha, I know what he's talking about'. I've tried searching the whole computer for it but nowt.  I'll try again tomorrow and if I can get the laptop working again it will be a solution to the immediate problem but I do want to sort the netbook. It feels sometimes like I need a different pc for each version of Sage that I run. I have to keep v11 for one client and ditto 2009 for another. Otherwise I use Instant and update every so often (mainly when a client updates their's and that forces me to).

Oh well, tomorrow's another day.....

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07th Apr 2011 22:57

ACCDATA folder...

Go to the folder c:\programdata\sage\accounts\2009 and, there, will be file called COMPANY - open the file in Notepad and it will show you the path to the ACCDATA folder that Sage is looking at when the program is opened.

For what is is worth, I've got all versions of Sage from v11 to v17 installed on the same PC with no problems...

John 

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By Flash Gordon
08th Apr 2011 15:08

My hero!!!!

John, you are without a doubt the twinkliest little star of all time!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My backup file is safely restored and I am the happiest bunny around (and the most relieved). Please award yourself the biggest possible pat on the back and the grateful thanks of the nation! A seriously large thank you for taking the time to reply (twice) :)

And this ladies and gentlemen is why A-Web is the best website going!!

A very happy weekend to you all (but especially John!)

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08th Apr 2011 15:37

You are...

very welcome

John 

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