Sage V12 Password suddenly required

Puzzeled

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We have Sage V12 and without warning it suddenly is asking for a password, we have not set one and now cant access our software.

Can anyone help?

 

Thanks

 

Replies (5)

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the sea otter
By memyself-eye
21st Sep 2016 11:10

we use QBKs and they have started asking for passwords -though the user gets to set it up. Are you sure no-one has done this previously?

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By DMGbus
21st Sep 2016 11:17

My recollection is that the default user name and password in Sage 50 / similar might be "manager" for both - so try that.

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By JKnight
21st Sep 2016 11:37

Do you have Sage installed on a network? Someone may have upgraded Sage and the data to a newer version. Hence, the other users can no longer access the data. Or has a backup from your accountants recently been restored? They may have accessed and upgraded the data using a newer version of Sage.

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By Brookfield
21st Sep 2016 11:51

Thanks for this, we have gone for ye old fashioned reboot and hey presto it works again, not sure why though.

Thanks

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By Brookfield
21st Sep 2016 11:50

Thanks for this, we have gone for ye old fashioned reboot and hey presto it works again, not sure why though.

Thanks

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