"Show more" and the "over-scrolling" issue

"Show more" and the "over-scrolling" issue

Didn't find your answer?

It seems the AWeb development team are either oblivious or just do not care about the issue with the show more button and the unecessary scrolling it causes, so I thought I'd post a link to a video I made of me trying to scroll through my answers to posts to try to find a post I made a month or so ago.

There is no sound to the video, but you can all just use your imaginations...

https://drive.google.com/open?id=0B4zWOmdRnQYzYjlZUGpsbnQ2X1U

For the avoidance of doubt, all scrolling by me was in a southerly direction.

Replies (32)

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Euan's picture
By Euan MacLennan
06th Dec 2016 18:06

OK - we get the point - you post a lot of replies!
What do you want - a pat on the back?
Or will Thanks do?

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Portia profile image
By Portia Nina Levin
06th Dec 2016 18:12

I am hoping that the people responsible for a site that scrolls its way back to the top each time you click on the show more button will actually do something about it. Particularly since it only seems to add about 5 posts on each click.

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By Hugh Simpson
06th Dec 2016 19:03

Say what you see, if you see it say it.

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Out of my mind
By runningmate
06th Dec 2016 19:34

OK, that's a pain. But on the plus side we no longer have the problem of scrolling down a thread & arriving unbidden in a completely different thread. So things are not as bad as they once were .....
RM

Thanks (1)
Replying to runningmate:
Stepurhan
By stepurhan
07th Dec 2016 08:53

runningmate wrote:
So things are not as bad as they once were .....
It is depressing that this is the closest we can come to feeling positive about the site layout these days.
Thanks (1)
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By emanresu
06th Dec 2016 20:01

Portia, while you wait for AW's response, try this.

https://www.accountingweb.co.uk/profile/portia-nina-levin

Click "Answers"

You'll find that "Show More" works as you'd expect.

Thanks (2)
Replying to emanresu:
Stepurhan
By stepurhan
07th Dec 2016 08:57

emanresu wrote:

Portia, while you wait for AW's response, try this.

https://www.accountingweb.co.uk/profile/portia-nina-levin

Click "Answers"

You'll find that "Show More" works as you'd expect.

Good workaround, but why the heck doesn't it work that way everywhere?
Thanks (0)
Replying to emanresu:
Portia profile image
By Portia Nina Levin
07th Dec 2016 10:28

So now all In need to do is visit this thread every time, showing more as necessary, in order to click on that link.

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Replying to Portia Nina Levin:
By Marion Hayes
07th Dec 2016 11:49

Now I am confused again - where can you look at your posts to get this error? I thought the only way to look at answers was the way through the profile page

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Replying to Marion Hayes:
Portia profile image
By Portia Nina Levin
07th Dec 2016 12:00

Yes. If you are logged in and just go to your profile page and look at your replies to answers, then you get the issue.

But if you click on the link for your "public profile" and look at your answers, the issue is gone!

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Replying to Portia Nina Levin:
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By emanresu
08th Dec 2016 14:33

No, I'm not going to provide more advice without the meter running!

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By cheekychappy
07th Dec 2016 07:18

MS Dos games? Work shirker.

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Worm
By TheLambtonWorm
07th Dec 2016 08:55

I hope MOO2 is on there, I loved that one.

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Tom Herbert
By Tom Herbert
07th Dec 2016 09:25

Thanks for that Portia. This issue is a new one to us. I've flagged it to our developers and should hopefully have an answer soon - will keep you posted.

In the meantime I would recommend the solution outlined by emanresu below.

Best wishes,

Tom

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Replying to TomHerbert:
Portia profile image
By Portia Nina Levin
07th Dec 2016 10:27

TomHerbert wrote:

Thanks for that Portia. This issue is a new one to us. I've flagged it to our developers and should hopefully have an answer soon - will keep you posted.

In the meantime I would recommend the solution outlined by emanresu below.

Best wishes,

Tom


Below?
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Replying to Portia Nina Levin:
Tom Herbert
By Tom Herbert
07th Dec 2016 11:17

Above! (or northwards) This cold medicine is messing with my head...

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Replying to TomHerbert:
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By emanresu
07th Dec 2016 17:03

TomHerbert wrote:

Above! (or northwards) This cold medicine is messing with my head...

This AWful upgrade is messing with ALL our heads, Tom.

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Replying to Portia Nina Levin:
By JCresswellTax
07th Dec 2016 13:02

It originally was below, but because of the way the site now deals with 'respond' - it is now above! Hilarious, you couldn't make this [***] up!

Thanks (5)
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By emanresu
07th Dec 2016 10:38

"Good workaround, but why the heck doesn't it work that way everywhere? "

Because software writers are fallible! It is a common failure that when software is "upgraded" the multiple ramifications of changes are missed out - hence my search for an alternative path to Portia's replies. The same thing happened with the Edit button - and so a similar work-around was devised and used here until the site caught up.

There's plenty more still to fix!

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Replying to emanresu:
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By justsotax
07th Dec 2016 13:39

Imagine doing your job as say a 'tax adviser'....proceeding with some advice which 'upgrades' the clients tax position, without considering ALL ramifications. Geez...even a 4 year old learns quicker than the idiots in charge of this website as to the potential multiple consequences of their actions...it seems the new motto in technology is 'why use one click when you could use several and throw in several scrolls too'...(not quite as sleek as it was in my head)...

I wouldn't worry about robots taking jobs of us...whilst their are humans in charge of the programming of those robots they will always do stupid things without considering the consequences.

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Replying to justsotax:
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By emanresu
08th Dec 2016 14:49

Some time ago the U.S. government attempted to work out why over 98% of their software contracts came in late, over budget and not functioning to specification. They studied the contractors' staff concerned, normalising for everything they could think of - and still found that apparently equally qualified staff had a capability ratio of 200 to 1.

Imagine the same ratio in the surgeon performing your forthcoming heart surgery!

Thanks (0)
Replying to emanresu:
Stepurhan
By stepurhan
07th Dec 2016 15:04

emanresu wrote:

"Good workaround, but why the heck doesn't it work that way everywhere? "

Because software writers are fallible! It is a common failure that when software is "upgraded" the multiple ramifications of changes are missed out


Which is why you software developers engage in proper testing before launching their software.

Yes, bugs can slip through testing. In all but the simplest systems it is impossible to test everything in a sensible period of time. The problem is that the site change appears to have been launched with no testing at all. We are SEVEN months into the change. The fact that we are still dealing with ridiculous problems like this that still need workarounds speaks volumes.

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Replying to stepurhan:
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By emanresu
07th Dec 2016 16:56

stepurhan wrote:

emanresu wrote:

"Good workaround, but why the heck doesn't it work that way everywhere? "

Because software writers are fallible! It is a common failure that when software is "upgraded" the multiple ramifications of changes are missed out

Which is why you software developers engage in proper testing before launching their software.

Yes, bugs can slip through testing. In all but the simplest systems it is impossible to test everything in a sensible period of time. The problem is that the site change appears to have been launched with no testing at all. We are SEVEN months into the change. The fact that we are still dealing with ridiculous problems like this that still need workarounds speaks volumes.

Software upgrades rarely address the original structure, they just add/correct local functionality. After a while, what was meant to be a block of flats becomes a pile of bungalows.

Software testing tends to be done by those who write it. They tend to test what they know they can test in order to get the confirmation they want.

These two facets guarantee what has happened with AW, what happens when Banks update their software, what happens when HMG updates its software.

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By sosleepy
07th Dec 2016 13:30

Anything being done about the 'show more replies' button on threads? Still makes no sense to me why anyone would want to see only the first 5 replies as default.
Also it's still a pain in the [***] trying to find new responses. The shiny orange 'new' icon helps on short threads, but on multi-pagers it means scrolling through each page because you have no idea which page the new response is on.
Maybe Ben Smith can address this in his next update. So circa June 2018.

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Replying to sosleepy:
By The Highlander
07th Dec 2016 14:33

How new is new? All the posts in this thread are NEW according to my screen!

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Replying to The Highlander:
By The Highlander
07th Dec 2016 14:34

Now none of the post are NEW including mine!?!

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By Manchester_man
07th Dec 2016 14:54

So many issues have been spotted and reported so far since the upgrade!

I told Sift not to use a part-time web builder off People per Hour.

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counting
By Counting numbers
07th Dec 2016 15:54

Wow Portia. I don't post that much stuff but I can see how that can be very annoying. There are a lot of places on the site where it jumps back to the top which is a bit more than irritating. Nice work around though emanresu.

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counting
By Counting numbers
07th Dec 2016 15:56

Replace rolling with scrolling - https://youtu.be/qCRae5mRoRE

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Time for change
By Time for change
07th Dec 2016 16:33

You really are an ungrateful bunch.

You easily forget that, some time ago now, John wanted a new "like" icon https://www.accountingweb.co.uk/any-answers/help-us-pick-the-right-like-...

Whinge whinge that's all some people live for.

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abc
By Kim Jong Un's Hair
08th Dec 2016 12:04

Can't believe so many of you have clicked a link from Portly. Your computers are now at his(her?) behest!

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