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Sugarsync or Justcloud

Sugarsync or Justcloud

I am currently looking at the cloud for online backup security and would like any comments or experience on the two companies mentioned above.

I know that there is an increasing level of choice but I have narrowed it down to Sugarsync and Justcloud. Any good or bad experience with these companies would be gratefully accepted. I was considering Mozy Pro but a few comments in the review pages suggested that with increasing data comes increasing high costs.

Also on security, I have contined to gather passwords / usernames etc and beginning to find it difficult to keep all my passwords etc safe. Do you know any online companies that will secure this content for me.

Thanks

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06th Feb 2013 16:38

I know the Cloud is the place to be, but being a Luddite, it worries me.  What if they stop trading and you no longer have access to your documents.  I'd still want a physical back up.

Am I just too old fashioned, too old, or too worried??

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By chatman
08th Feb 2013 14:08

Online Backup, not Online Storage

accountsdragon wrote:
I know the Cloud is the place to be, but being a Luddite, it worries me.  What if they stop trading and you no longer have access to your documents.  I'd still want a physical back up.

With on-line backups you still have your data on your own machine.

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09th Feb 2013 14:10

Luddite

As I said, that's me.

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By DMGbus
06th Feb 2013 18:42

Sugar Sync experience

Only been using Sugar Sync for a shortwhile (since early Jan 2013).

Also using two other online backup services.

What distinguishes Sugar Synch is that there are daily eMail updates as to changes in backed up data (ie. files added or deleted from folders selected for back up).   The other two back up services do NOT send any such eMails.

My Sugar Sync service is the free (*) 5GB version, I use it for several particular non-confidential folders (ie. mainly Computer Maintenance and Buying).     I use other services for confidential data back ups.

(*) Free by referral from computer manufacturer Lenovo.

 

 

 

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08th Feb 2013 11:11

Take a look at Mozy

Hi Marky,

I can't pass comment on the two you mention but here at BTCSoftware we use Mozy.com extensively ourselves and happily reccomend it to our customers.

It works really well and is very reasonably priced.

Remote offisite backup is by far the best way to go. Good luck with your search.

Regards,

Andrew

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08th Feb 2013 11:24

Cloud Computing

Considerations regarding using any cloud service - especially backup.

1 Where are the servers located? You MUST know for data protection act purposes.
2 If the internet is down - how can you access your data?
3 I'd advise you to keep a local backup too - as well as a physical off-site one too. That way if your pc's are incapacitated you can quickly resume business when the pc's are replaced.
4 What strategy have you in place to quickly replace broken down pc's?

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By JC
08th Feb 2013 11:51

Data Protection - total waste of space ...

Lets face it, the current DP Act is a total waste of space and probably not fit for purpose

All it really does is give organisations an 'out' to hide behind when asked difficult questions by the consumer / customer. It is almost without exception always used to withhold information by an army of customer service staff, whose instructions seem to be "no - now what's the question?" quoting the DP as reason why no answers are given

How many times have you been fobbed off by this excuse, knowing full well that the person giving it has absolutely no clue as to whether it is appropriate in the circumstances - but use it to say no, anyway?

The flip side of the coin is that it is never really enforced adequately. Time after time Government departments, etc. lose laptops, USB's etc. or Sony, Facebook, Twitter disclose (get hacked) & millions of personal details are at risk? Still no worthwhile penalties are imposed!

Yes having your system hacked should result in liability under the DP act, because the organisation should have secured their systems adequately & clearly failed to do so.

Not my fault or the dreaded 'learn for the future' is not a good enough excuse

'Safe Harbor' is also rather questionnable because it is self-regulation (when has that ever worked?)

http://www.dotmailer.co.uk/email_marketing_resources/law/the_data_protec...

 

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By bazy2k
08th Feb 2013 13:13

I don’t know about SugarSync,

I don’t know about SugarSync, but personally as a user of JustCloud, I’ve had nothing but a smooth reliable service that’s integrated into my office environment well.

The accounts team seem more than happy, since all their spreadsheets and financial data are now backed up automatically on a daily basis (as opposed to the manual chore previous—which was avoided like the plague!).

Plus the fact it’s all recoverable from a central location makes it perfect for us. I put off adopting 'the cloud' for a long time because no one really had time to learn a new system. But to be honest, the whole process is rather quick and painless.

I guess the whole cloud thing is pretty sophisticated stuff—beyond anything of my understanding anyway—but JustCloud’s interface is simple, clean, and my staff manage their data with little problems. The main benefits are time saving, speed, security, and file collaboration.

More than satisfied. Good Luck!

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By has
08th Feb 2013 14:16

Hi Marky, We have been using Sugarsync as part of our backup strategies for some time. However, we don't use for it's cloud back alone. Because of the synchronisation capabilities we download all files to an off site location, which also then synchronises to a seperate physical drive in the remote PC. If Sugarsync goes down we don't loose access to our backed up files. We also use an online service, supplied by a client, which also provides continuous backup.

At the last count we had all files backing up 5 times over for a cost of about £700 a year, all retrievable at any time.

 

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By chatman
08th Feb 2013 14:19

Traditional Online Backup v Dropbox/Sugarsync/Wuala

I use Mozy but I find that restores are much more difficult than with Dropbox. With Dropbox, you can see exactly what has been restored and more importantly, what remains to be restored. I did a system reinstall and restored all my data from Dropbox, and I was able to restore bit by bit, so I could work on the most urgent work without waiting for the entire restore to complete. With Mozy, I don't see how you can so easily tell what has not yet been restored.

I use Mozy for my desktop and anything that cannot go in the Dropbox folder, but am thinking of moving to Sugarsync for that.

I haven't moved to Wuala, despite the improved security, or Sugarsync, despite the absence of a restriction to one main folder (like Dropbox) because I already have shared Dropbox folders set up with clients. I probably would have gone with one of them first if Dropbox wasn't first on the scene.

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By JC
08th Feb 2013 14:29

Backup history ...

Do these products allow a backup history - i.e. Grandfather --> Father --> Son

So that you can restore to a point in time (day, month,week) - or do they totally overwrite and only ever allow you to have the latest copies of files?

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By chatman
08th Feb 2013 15:42

Previous Versions Backed up in Dropbox

JC wrote:

Do these products allow a backup history - i.e. Grandfather --> Father --> Son

So that you can restore to a point in time (day, month,week) - or do they totally overwrite and only ever allow you to have the latest copies of files?

Dropbox seems to store quite a few old copies of each file. I have gone back and restored previous versions where I have messed up the current version.

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08th Feb 2013 14:31

Its all so complicated

I am also looking for a back up service which will save my files which are on my office computer.  I want to be able to access those files easily from home on my laptop if I am stranded at home (eg. snow!). 

Will this be able to back up SAGE also.

Simple!!!

 

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By chatman
08th Feb 2013 15:45

Sync across computers

dawnsogden wrote:
I am also looking for a back up service which will save my files which are on my office computer.  I want to be able to access those files easily from home on my laptop if I am stranded at home (eg. snow!). 

Will this be able to back up SAGE also.

Simple!!!

Dropbox will do that and also (I think) Sugarsync and Wuala).

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By jndavs
08th Feb 2013 14:52

Why online?

Buy youself an external hard drive and backup to that.

They are portable and cheap. I really do not understand this fad with the cloud.

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By chatman
08th Feb 2013 15:44

Why Online?

jndavs wrote:
Why online?

Buy youself an external hard drive and backup to that.

They are portable and cheap. I really do not understand this fad with the cloud.

In case there is a fire, flood or burglary in your office.

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By jndavs
08th Feb 2013 16:33

Why online?

That’s why I said portable, they can fit in your pocket these days.

As far as I can tell, the cloud brings loss of control of your own data, data protection problems, potential law suits and clients annoyed that their confidential data is being posted on the internet.

I've seen the arguments about being able to access the data remotely, but that’s easily solved by setting up a VPN or remote desktop.

Rant over!

 

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08th Feb 2013 15:59

Just cloud didn't work for me
I tried just cloud after one of their very good offers, but after several months I manually checked that each file wad going across and it wasn't, hundreds were missing. No luck from support just kept telling me to reinstall the software, which after 4 times of trying I just deleted it. I have now purchased a WD passport hard drive with built in encryption, a large Transend data stick and use an old dell pc as a back up drive as well. Sometimes I email backups from from email address to the other as it's always in cyber space. Just need a small fireproof safe for the smaller data storage when I'm not sleeping with it next to me! I've also found a local company PC Doctor who offer monitored back up for £18 a year, much better than overseas support :)

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08th Feb 2013 17:02

Another happy Sugarsync user here. It goes a step beyond backup because of the file sync capabilities. I have synced "work" folders on my office desktop, and my home laptop. If I work on any file within the work folders, it automatically updates across all machines locally so saves fiddling about with USB sticks etc. It also keeps the "last 5" version history so if you overwrite something you can always go back. And it has a Android app so you can easily access files on the go. At the moment I'm just about keeping within the free 5GB limit but I'd happily pay for the ease/effectiveness if provides.

 

 

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By Marky
08th Feb 2013 17:05

Thanks for all the comments, much appreciated. I back up on a external hard drive but I think it is time that I give the cloud a chance. As my business is growing the external drive is not sufficient security going forward.

Based on your kind comments and my gut feeling I think I will try Sugarsync.

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By chatman
08th Feb 2013 19:13

Sugarsync

Marky wrote:
I think I will try Sugarsync.

Good call. Let us know if there is anything you find you particularly like or do not like about it.

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By Marky
08th Feb 2013 17:08

I was also looking for security for the bucket full of passwords that just keep growing. Any suggestions

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08th Feb 2013 22:17

Surely Google Drive has more functionality

Rather than back things up to the cloud, I tend to just work in the cloud.  Using Google Drive or Dropbox you get a file structure (just like your hard drive) and you don't need to think about backing up.  You also get to share things more easily across teams or with clients.

These companies are very very good at backing things up securely.  And you get a lot of storage free and even more if you pay a small monthly subscription.  Google's two stage verification is as secure as it gets.

PS I don't own shares in Google ;-)

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By chatman
08th Feb 2013 23:01

Cloud Only

Gameplan wrote:
I tend to just work in the cloud.

What do you do when your internet connection is down Gameplan? I've toyed with the idea of going all cloud, but I do suffer periods of internet outage, so haven't felt able to yet.

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08th Feb 2013 23:22

Cloud only

If you've ever had a hard drive crash you'll appreciate that this is extremely disruptive and takes a long time to recover from.  I must say that I can't remember the last time my internet connection has gone down.  Google drive can save a copy of latest documents locally too for extra assurance.

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By DMGbus
09th Feb 2013 10:04

Recovery WITHOUT the cloud

On 23rd December 2012 most inconveniently I actually DID suffer a computer crash that meant recovery of data was called for.

My long established data back up method is by external HDDs plugged in via USB for recovery: no data was lost;   Yes, it was disruptive, but the data was there to be recovered - NOT FROM THE CLOUD.

The volume of data that I have means that Cloud storage for the lot is impractical in terms of time and cost, so external HDDs (some of them portable and password protected) is the main back up strategy.

I have, however started using Cloud storage selectively - important confidential data I am backing upto a facility provided by Bullguard that the providor claims is encrypted. As I have NOT read anything about security regarding Sugar Sync I have only entrusted non-confidential data to this particular Cloud facility and so far I am using 91% of my 5GB facility for free storage on Sugar Sync.

 

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By DMGbus
08th Feb 2013 23:02

Dropbox security crticised

The April 2013 edition of PC Pro at pages 066/067/068 says this:

" I just can't understand how Dropbox can be so naive about it's security"

"...shocked at the lack of security in Dropbox's product"

"A lack of management tools makes it difficult to control sharing in Dropbox for teams"

These comments (by a respected author) epitomise the concerns that I (and I hope others) have about "Cloud" storage.

 

 

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By chatman
08th Feb 2013 23:12

Dropbox Security

I must admit I have heard about this. If I don't work for any banks or celebrities and don't store clients' bank account details, how likely am I to suffer from a security breach that would significantly affect me?

I have got Wuala and Sugarsync, so if any of you can scare me off Dropbox I'll be gone in a flash. Anyone know what Sugarsync's security's like?

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By JC
09th Feb 2013 10:14

Just a refresher on Dropbox ...

A while ago - and yet people continue to use this for business - very un-wise!

http://www.accountingweb.co.uk/anyanswers/question/does-anyone-use-dropbox

In passing - what is the situation with Dropbox and DP Act ?

(Safe Harbor is effectively useless)

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09th Feb 2013 18:18

Luddite

I thought Luddites went around smashing up new technology....I hope your distrust of the Cloud isn't going to lead you to criminal activity ;-)

Seriously though clients are starting to expect Accountants to use the cloud - I've recently had two clients say "I'll pop the information on dropbox for you to pick up"...

So be part of it or get left behind...and if you are part of it make sure you do it as safely as possible.

Google's 2 stage authentication means that a criminal could have my password and it would be completely useless to them unless the same criminal happened to have stolen my phone too!!

 

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09th Feb 2013 18:20

Crashplan

If you are talking PC rather than Server/NAS, Crashplan is ideal. You can backup to Crashplan or to another PC/external HDD onsite or offsite or any combination. The only limitation is that you cannot backup from an external HDD. They have a Server version but have not tried it.

US based but Safe Harbor registered.  

 

 

 

 

 

 

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By garryh
11th Feb 2013 18:17

Sugarsync and cloud back ups

Having read your comments on the suitability of using a cloud based solution for securely backing up files I decided to give Sugarsync a go. First impressions are positive as i have now a seperate copy of my work files held externally should anything happen with my home lap top or home back up device. However, I often use a memory stick or portable hard drive when working out at clients and cannot see how these can be synchronised with Sugarsync cloud based solution, as it only seems to work with the "C" drive of your home laptop/office computer or mobile phone device.

Ideally, having returned from clients I would just like to plug in my portable hard drive and know that my files are automatically backed up and synchronised with the cloud based secured files - as i often go for some time before I take a manual back up of these files.

Your comments and advice would be appreciated.    

 

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