There has been quite a bit of debate on here about the accountant's responsibility to clients in terms of tax credits.
I have been getting marketing material recently from The Tax Credits Team, www.taxcreditsteam.co.uk and wonder if anyone has subscribed and can offer a view on the service?
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Tax credits -try CPAG online
I get involved in benefits counselling out of hours because I have two close family members who are active charity volunteers.
I have a subscription to CPAG online manual -it costs less than £100 a year and covers all UK benefits. I find it very easy to use and the money goes to a good cause. There is free guidance at gov online but it always seems to stop short of answering the questions we get.
http://onlineservices.cpag.org.uk/
You don't have the comfort of having someone to take your problem out of your intray though . However, every minute I spend dealing with benefits out of hours makes me truly grateful that it isn't my day job which is an added bonus.