Tax Returns issued for 2016 ... but not issued

Tax Returns issued for 2016 ... but not issued

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Yet more problems with the HMRC tax system which looks bad for the chances of MTD working correctly.

I have a few SA clients for whom I still have HMRC authorisation for various reasons, (with their permission), but they have not been required to submit Tax Returns for several years. In a general review of my clients online, I find that they have all been issued with 2016 Tax Returns!

I speak to the Agent helpline and look at one client in detail and I am told that he has not actually been issued with a 2016 Tax Return, it is the online information that is incorrect.

The advice is that I contact the online helpdesk and advise them of all the clients where this information is shown incorrectly !!!

Dream on HMRC. MTD has no chance whatsoever when you cannot even get the current system to work correctly.

Can anyone else see this problem?

Replies (3)

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By petersaxton
19th Aug 2016 13:16

HMRC are incompetent. I get problems with dealing with them all the time.

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By petersaxton
19th Aug 2016 13:16

HMRC are incompetent. I get problems with dealing with them all the time.

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By DMGbus
19th Aug 2016 13:28

I have some of these too - it appears that there was some change in HMRC system between 21 April 2016 (when the problem was NOT present - I have a screen print record to prove this - K094) to now (where the problem IS present).

No doubt HMRC's expensive (£ x billion contract) external comsultants will get away scott-free ( free from penalty for making these errors).

Meanwhile these sort of errors create concern for taxpayers and their advisors.

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