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VAT Issues with a recent order and company

‘If a business charges you VAT it must be VAT registered and must declare any VAT it charges to HMRC.’
‘Some businesses deliberately avoid registering for VAT, thereby gaining an unfair advantage over their competitors. Others may either be bogus or may lie about the amount of VAT that they owe.’
‘If a bill shows a separate amount for VAT, it must also show the nine-digit VAT registration number of the business. To check whether a VAT registration number is valid you can phone the HMRC National Advice Service on 0845 010 9000, open Monday to Friday from 8.00 am to 8.00 pm.’

Evening

I wondered if anyone can help answer a question for me.

I made a purchase for a particular item that I found cheapest on the net by far.  After purchasing and paying for item I received no invoice, receipt as such only acknowledgment of order, reference number and payment amount.  I know I could class this infomration as a receipt but for interest but it was online only no email. (I had to print web page fo rmy records).

I have since emailed that address given on website and asked for a valid VAT invoice relating to my order, giving them the order reference and also a copy of the page printed from the internet. 

Since then I have received an email stating that they are not willing to give me any form of invoice/receipt showing their VAT details as they only sell to consumers and not businesses!!!!!.  There web page print out clearly shows NEt Value, VAT Applicable Amount, Gross Total and Postage Costs.

All in all the cost was only £6.89 but that isn't the point.  I know I don't need a full VAT breakdown because of the small amount but I do need valiud VAT details for ocmpany in order to include it on forth coming VAT return.

They have since replied and infomed me that they are not in their rights to divulge any said information in order to protect their company.

I forwarded the below taken form HMRC

‘If a business charges you VAT it must be VAT registered and must declare any VAT it charges to HMRC.’

‘Some businesses deliberately avoid registering for VAT, thereby gaining an unfair advantage over their competitors. Others may either be bogus or may lie about the amount of VAT that they owe.’

‘If a bill shows a separate amount for VAT, it must also show the nine-digit VAT registration number of the business. To check whether a VAT registration number is valid you can phone the HMRC National Advice Service on 0845 010 9000, open Monday to Friday from 8.00 am to 8.00 pm.’

They have now asked I write a full reason as twhy I require their details (VAT), in which reply was it was business purchase and to reclaim VAT adn they then sent me copies of their posted terms and conditions as shown below

Your contract for purchases made through this web site is with xxxxxxx, and you undertake that any and all goods ordered by you are for your own private and domestic use only.

As I am VAt registred and as original order confirmation and print out clearly shows VAT am I right in asking for VAT details or not? 

My feeling is that they aren't as legite as one would expect them to be, especially when not willing to divulge information that should be available to anyone that asks.

Thanks in advance

Stefan

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avatar
16th Mar 2010 22:14

£250

 http://www.hmrc.gov.uk/vat/managing/charging/vat-invoices.htm

which says

If you make retail sales and you make a sale of goods or services for £250 or less including VAT you can issue a simplified VAT invoice.

 

Simplified VAT invoices

If you make retail sales and you make a sale of goods or services for £250 or less including VAT, then when a customer asks for a VAT invoice, you can issue a simplified VAT invoice that only needs to show:

the seller's name and addressthe seller's VAT registration numberthe time of supply (tax point)a description of the goods or services

Also, if the supply includes items at different VAT rates then for each different VAT rate, your simplified VAT invoice must also show:

the total price including VATthe VAT rate applicable to the item

If you accept credit cards, then you can create a less detailed invoice by adapting the sales voucher you give the cardholder when you make the sale. It must show the information described in the six bullets above

You do need to keep copies of any less detailed invoices you issue.

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avatar
By stefone
16th Mar 2010 22:34

VAT Details required

Hi

Thanks for reply

I am right in thinking then because I did wihtin reason receive a web based receipt showing total values including VAT portion then the company in question has a right to provide their VAT details on the receipt on question.

I know that due to the lesser amount it does not need to show in great detail but they must show their valid VAT details.

What about their remarks relating to their terms and conditions stating good purchased shall only be for personal private use and not commercial, which backs up their answer to my email stating they refuse to give their VAT details because consumers do not need VAT as its personal use.

This has a slight resemblance to the iTumes and Apple scenario still ongoing in relation to software app downloads for iPhones and iPod Touch's wheere VAT cannot be reclaimed due to their terms and conditions which are almost on similar terms to that above.  Only difference being the apps do not show VAT on the receipts sent from iTunes

Regards

Stefan

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