Just taken over a case from another accountant. I submitted paper forms 64-8 a week ago.
The VAT return is due now. I've filled in the online form for authorisation, reg number, postcode, EDR, details of last return. I've got copies of all the returns so I know they're right but it comes up as "FAILED".
I was just looking for confirmation from someone that this'll be because the 64-8 hasn't been processed yet. If it is, I can come back to it in a month or two.
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I'm not sure a paper 64-8 will authorise you for online VAT, I think online authorisation might be required for that, ie your client logs in (or gives you their login info) and adds your agent code on the HMRC site.
I had this recently. I had to call them and go through the information to see which was wrong. and they managed to get there system to issue a code to the client.
A paper 64-8 gets you on line for CT and SA but not for VAT which seems odd but that is the system we have.
I seem to remember that when entering the figures nil has to be entered as 0.00 to get it to work.
Call them up if your paper 64-8 is in place they should be able to help you get the code issued to get you on line.
It is frustrating though when deadlines are pending.
The on line submissions are great, when you can get access to it.