You can't make it up how bad HMRC systems are!

You can't make it up how bad HMRC systems are!

Didn't find your answer?

5 minutes waiting to speak to someone.

Sorted out client 1 's NI issue then asked to sort out client 2.

"Nope, our system only lets you do one at a time."

Two minutes waiting on her to get her manager, so gave up.

So far 7.5 minutes waiting to get through again!

Replies (3)

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By Captainblack
20th Mar 2012 11:17

So it's you hogging the line ....

So it's you hogging the line when I am trying to get through ...!

 

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By thomas.peterson
20th Mar 2012 12:01

They normally make me sit there listening to them type the first notes up.

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By david5541
20th Mar 2012 12:56

waste of time calling

they only employ gofers to answer the telephone.

 

Gofer this/gofer that/ pass it on to the internal office to take more time over it.

 

I rely on letters or faxes.

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