Arghhhhhh!!!!

We submitted a SA100 several weeks ago and requested a refund of CIS tax on the return.

No refund!

HMRC Online site shows refund available for repayment. We request the overpayment to be refunded.

No refund!

Ring HMRC who say they will refund the overpayment.

No refund!

Client needs the money and thinks we are doing nothing so they ring HMRC themselves.

HMRC say they cannot issue refund without the CIS vouchers????? HMRC informs our client that their accountants should know that!!!!! Client calls us complaining bitterly that we haven't done our job right because we haven't sent the vouchers! What vouchers? This is a 2009/10 return! We tell client HMRC are mistaken, but we are not believed. HMRC are never wrong, are they?

Bangs head on wall and decides it is time I retired!

Comments
There are 26 comments. Login or register to view them.

HMRC refund

bernard michael bayly |

Not the whole story though?

neileg |

Update

ShirleyM |
ShirleyM's picture

HMRC playing games

justsotax |

I hope

geoffwolf |

Typical HMRC incompetence

cymraeg_draig |
cymraeg_draig's picture

HMRC CIS refund

bernard michael bayly |

HMRC Final trick

bobhurn |

To C_D

SteveOH |
SteveOH's picture

To C-D

bernard michael bayly |

HMRC CAN be sued even though they will try to tell you they cant

cymraeg_draig |
cymraeg_draig's picture

@ bernard

cymraeg_draig |
cymraeg_draig's picture

Refunds

beverly chester |

Thanks for the comments, everyone

ShirleyM |
ShirleyM's picture

Worth complaining to HMRC first.

chatman |

Shirley

cymraeg_draig |
cymraeg_draig's picture

Thanks for the info

ShirleyM |
ShirleyM's picture

How sad!

Annetax |
Annetax's picture

£950 in £20 notes

shoshana |

:)

cymraeg_draig |
cymraeg_draig's picture

With respect I think a possibility has been missed here

davidross |

colleague having the same problems

ShirleyM |
ShirleyM's picture

Just linked to this thread from the current 'bad mouthing' one .

Steve Holloway |
Steve Holloway's picture

You're correct

ShirleyM |
ShirleyM's picture

This doesn't address one problem

rockallj |
rockallj's picture

TO CD

aiwalters |
aiwalters's picture