Canadian Witholding Tax

Canadian Witholding Tax

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Director of UK company working in Canada has provided business consultancy services. Customer based in S. Ireland has deducted Canadian witholding tax at 15% on the work physically carried out in Canada. I'm ok about including the tax credit relied in box 73 of the CT600 for the tax suffered. However, I'm now being told by the customer that the Company could be exempt and that the Canadian Revenue Authority should refund the full amount suffered.

Can anyone please help me with this and clarify the position as I'm not sure what to do?

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