CCH - are you listening??

I've been a fan of CCH courses - always good speakers, if a little pricey.....

However, the past 2 courses destined for Northern Ireland have been at shocancelled, due to poor numbers.  The standard of speakers:  as high as ever, just like the prices. 

I think it's time that CCH looked at their cancellation & pricing policies:  Courses are booked & paid for well in advance, yet are cancelled at relatively short notice & refunds have been slow to appear...

Has anyone else had the same experience?  Comments welcome, particularly from the good folk at CCH.....