Client complained I was slow in responding to his query
I responded to one of my client queries the next day of receving his email. He was not 100% happy. He said he wanted a response the same day. Next day was late.
His query was routine one. It could have waited till the next day. I normally respond the same day. This just got missed.
This just made me think in the world of eletronic communications clients expectations have really risen. Response in 24 hours is considered late!