Companies House incompetence

Logged into Companies House WebFiling and requested information on three companies. I received an email for one company.

I phone Companies House and was told there's nothing wrong with their systems and I should try again.

I said that's not true. They put me through to WebFiling and they admitted there's a problem with their systems. If you want information for more than one company you have to log out and log back in again. I ask why this isn't made clear and why it hasn't been corrected in the last year?

This is just one of many problems with Companies House. They are incompetent and the chief executive should resign.