Customer and Contact Manager program

Customer and Contact Manager program

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Can anyone recommend a Customer and Contact Manager program other than Maximizer please
Ian Underwood

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By neileg
15th Sep 1999 09:20

Try Smart Address
Smart Address from Oakley Data Services served one of my companies well. It's much more than the address book the name suggests.
It's shareware too, and v. cheap registered (about £50 I think).

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By Stonebridge
15th Sep 1999 10:57

Look at ACT
I would also recommend ACT as in addition to integration with MS Outlook it also integrates well with WinFax Pro. Both Act and Winfax Pro are made by Symantec

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By Accounting WEB
29th Sep 1999 15:28

Consultants on IT, Networks,sales systems etc
We are Maximizer consultants and installers so if people like the product but are getting problems on how to do things, give us a call on 01234-214004

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By Accounting WEB
23rd Sep 1999 13:41

We like ACT!
ACT is a good one. You might also look at Tracker.

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By AnonymousUser
23rd Sep 1999 12:43

Commence 2000 is rather good and was 'free' (for single user) with the October edition of PC Plus.

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By Accounting WEB
16th Sep 1999 10:54

Office Talk by Sareen Software
I have been using Office Talk for the last five years after previously looking at Sage Telemagic. I've also looked closely at demo versions of ACT, Goldmine & Maximizer. OfficeTalk beats them all hands down, it is tryly groupware rather than just a personal organiser. The latest version OT98 is fully customisable with ODBC access and if you want it access to the API. I have customised it so that we now use it as a time recording program instead of Sage Timeslips. I'm in the final stages of adding custom screens to record client specific data and link to Sage sales ledger etc. using VB6.

PS I have no connection with Sareen Software! I just think Office Talk is the best contact manager software I've come across.

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By Accounting WEB
16th Sep 1999 14:39

Symantec ACT!
A very good contact manager and organiser.
ODBC compliant - great with Word and mail-merges.

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By andrewg
17th Sep 1999 11:18

Maximizer Problems
Like Sara Jaconelli, I am interested to know problems you have with Maximizer. My main gripe is that I do not seem to be able to include user defined fields for a company in a mail merge letter to a contact of that company. Has anyone else experienced this? The other problem mentioned elsewhere is the duplication of database information with our tax/accounts/time keeping software. I understand that this can be overcome using ODBC(?).

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By Accounting WEB
17th Sep 1999 17:14

Gripes with Maximizer
One major gripe I have with Maximizer, is that it is not ODBC compliant - real pain if you want to access it from office, because basically you can't!!

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By Accounting WEB
15th Sep 1999 07:31

Customer Contact Products
I too would recommend Act and also Goldmine but would also agree entirely with Dennis Howlett's further comments.

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By dgilroy
15th Sep 1999 07:54

ACT! for speed then move up
Here at AccountingWEB we use ACT! for day-to-day contact management and for our telesales operation. However, we're currently looking for a more advanced Customer Relationship Management (CRM) solution as we are rapidly needing more integration with web databases etc that ACT! can deal with. But if you want something to get you going, then the new version of ACT!, called ACT! 2000 at less than £150 is the way to go.

Also I know that Goldmine have just merged with the company that make the helpdesk product called HEAT, so their new integrated solution should be worth looking at. They are running a demo on the morning of Tues 28-Sep. If anyone wants to go contact Barbara Field on [email protected] or 01793 428220.

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By Accounting WEB
15th Sep 1999 08:34

Sage Contact Manager
Sage have recently upgraded their Contact Manager Package. If you want further details either email me on [email protected] or check out the sage website

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