Is anyone aware of the reason why the ELS Tax Office at Shipley is out of order over this w/end. Tried to lodge some SA Returns last night and again today only to be told that I was "Unable to connect to Message Store"
That's all we hard pressed Accountants need at this our busiest time of of the year!
John Mackay
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ELS, or FBI
Back in the last century I found the ELS system hopeless. I was using LKA's Object Tax and couldn't get anywhere. I'm unsurprised at your frustations, because the new Agent FBI widows portal thingy is crap as well I think.
https://www.accountingweb.co.uk/cgi-bin/item.cgi?id=121756&d=448&h=668&f=452ELS
Using the 'new' FBI filer I had a trial return confirmed as received and OK'd back last May. Shut down my computer thereafter only to find the next morning an email from the Revenue stating that the return had been rejected due to encryption errors or similar....which wasn't true either!
Maybe it will all be working next year now that IR have installed an offshoot of Ernst Young at IT contractors.