Fees for iXBRL
There is definitely a cost incurred in implementing iXBRL. There is the cost of installing the software (several hours for a network of 40 PCs because of CCH’s initial release together with their new iXBRL tool, then service pack, then another service pack to both accounting software and the iXBRL tool), then the hours spent having to fathom hour HMRC’s rejection messages, then onto CCH’s helpline to try and identify the problem etc. For a straightforward case with no errors the extra time is preparing the HTML file is perhaps less than 5 minutes. But some cases have involved over an hour on the phone to the helpdesk, and even emailing the data to CCH to try and locate the problem – over 2 hours spent on some clients trawling through numerous issues. So total extra time taken for iXBRL per client on average is about 20 minutes. And this is when HMRC are adopting a light touch for tagging. When full tagging comes in then lost time is only going to increase. And at the moment many software houses absorbed the cost of iXBRL – but with the increased level of support necessary, there’s going to be a point when they will have to charge. So we will be faced with real cost increases in addition to increased time. I’m aware that some accountants are charging clients for iXBRL – I’ve heard of fees of up to £100 per CT Return. What policy have you adopted?
No either - what extra time?
VT - yep, i just click the iXBRl button and there it is. Quicker than printing to PDF! Everything else works identically, no learning curve at all.
FTax, maybe an hour to work out how to use the new form plus iXBRL tax comp, after which point, easy.
And the best bit? No price change for either software. Bargain.
So, at the moment? No extra charge to the client.
Saved time!
I press the button with VT, maybe 30 seconds saving the file where I want (I'm rounding up!). No extra time with Taxcalc as I'd be attaching a pdf file otherwise. So that's a half a minute tops extra. BUT...... having swapped from PTP to VT I'm actually now saving time as when I input the TB I've got comparatives on the screen in front of me and don't have to prat about afterwards swapping postings about. And that saves me move than my extra half a minute. So I'm better off (though admittedly that's thanks to VT).
But rest assured I won't be passing on any time savings to my clients :)
perhaps the poster is a digita user?
I take on board all that they say, I think that it will not be a simple press the button change for us digita users.....I have seven webinars to sit through and a helpline that is permantly clogged up...
.
I share your pain.
As a cch user, I am in charge of rolling the ixbrl out to the staff (about 70 staff).
I have many phone calls with cch and the first few I tried to lodge all have really silly things that needed tagging adjustments. I have sent about 2 full days in total working out how to do this.
It does however prove one thing that cch is really poor. Although I knew that already.
Same here
"I have seven webinars to sit through"
You've not watched them yet?
I watched them as soon as I got some urgent work out of the way.
Iris fine for us too
No extra time with iris either, have only done about 10, had one problem but that was due to historic vagaries on our part. The only thing I have found that requires any alteration at all is related party notes where we have changed our "house style" to make it simpler to tag. Each related party note probably takes a minute. I don't propose to charge any more.
You don't get what you pay for
What a difference in experience - VT users press a button and bingo – in contrast us CCH users require counselling! I’ve found CCH support to be very good – when you can get through to them. But the fact that I’ve needed to contact them so often says it all. Our biggest source of rejections is Viztopia’s inability to round reserves b/f the same way that it rounded reserves c/f last year. This doesn’t get picked up by CCH’s iXBRL error checkers so if we don’t spot it when reviewing the accounts then the first we know about it is when HMRC reject the figures. Trouble is the correction affects the balance sheet and/or P&L – which has already been signed by the client and filed at CH!
And checkout the websites. VT is open and even includes a page of known issues about filing VT accounts using other CT software – in contrast CCH requires user log-in.
VT is a mere £150+v (for years 2+) and £75+v for each additional user – CCH is POA.
It appears the smaller software houses not only produce cheaper software, but they’re quicker to kill bugs and react to new requirements. I’m coming to the opinion that as far as software is concerned, you don’t always get what you pay for.
I’m coming to the opinion that as far as software is concerned,
That is very, very true.
I, in common with a lot of firms, use VT, Moneysoft and QMS for tax. In all cases they are small suppliers and if you need to contact them you often actually speak to the person who is developing/writing the software. These smaller firms know that their software has to shine to attract buyers, in contrast to Sage, Iris etc who seem to just coast along because they know that larger firms will always buy their software and do not seem to be half as cost conscious.
My constant fear though is that these smaller suplliers will be made an offer by Sage etc that they cannot refuse....................... and then it will be time to jump ship smartish.
Extra time means extra fees
I can't see how I can't pass this cost on to my clients. I have around 200 clients and they are all oblivious to this extra requirement but expect me to do it. I produce their accounts in microsoft Word 2003 so I have to tag them myself (goodness knows how I do that!, or indeed whether I could), or take the time to input them into a Sage, Iris or other. I've also spend a good few hours reading up on XBRL and finding out stuff I wish I never really wanted to know. Ignoring the first option, I would estimate an extra couple of hours per head in the first year. The majority of my clients probably wouldn't object to that on their bill, what's their alternative?
I could not go back to Word and Excel
I used to use Word and Excel to produce accounts but it took ages. I saw people using Word exclusively and it seemed incredibly inefficient. Once I switched to Digita Accounts Production I could prepare accounts in a fraction of the time.
I would recommend you consider accounts production software.
@JamesAtkinson
I suggest you consider VT.
The cost is minimal and the time it would save you is vast. In fact, taking into account the time taken to tag up Word/Excel, it may well save you time in the first year of changeover.
Just as a matter of interest
Does VT tag the related parties note automatically?
I use PTP and it has ended up only a press of a button but the related parties note always needs tagging separately and that takes a few minutes, I'm just wondering how VT tags it automatically? Very interested in any replies and apologies for the diversion from the OP.
We will not be passing on the cost either, it's not the clients' fault that HMRC insist on this method. Much like we didn't reduce their fees with compulsory online filing of VAT which is much quicker for us.
Seems to me ...
... that whether you pass on the additional cost to your clients has less to do with the amount or cause of the additional cost than it has to do with whether your clients will get a better combination of service and fees from the accountant next door. How much you charge is market-driven, not cost-driven. How you cope with the costs within that framework is up to you.
With kind regards
Clint Westwood
Does VT handle Word though?
Thanks for your reply, really helpful - but I have built up some Word templates that I use, and I don't really want to move away from the Word docus, had a quick look at VT and seems it is Excel based. My Clients also like top get the Word document back.
Can anyone else suggest how I can keep the Word docs?
Thanks,
James
HMRC
Can't you use the HMRC website to input the information?
OpenIXBRL
I know Iris do an Open Ixbrl programme that tags word documents, I think it is £250 for 5 accounts, but I presume it goes down a bit for scale. Also they do a outsourcing model where you send them the documents and they tag them, no idea of cost... I'm sure others also do this. Might be less to pass onto your clients?
@ Mrs Hamilton
VT forces a template for related party and transactions with directors notes i.e.
Who
How much
Description
If you can fit your situation in to that template (I can for 99% of clients) then it tags automatically.
RE Word documents .... why would clients want a Word document back to them unless they are going to make changes to it? Is that something to encourage?! VT (for example) will output in to PDF and you can then use a PDF editor to add notes etc to help your client review.
iXBRL
James,
I think there may be 3rd party products that literally will enable you to manually tag.
With all due respect, I have a feeling you are going to have to take this opportunity to 'move with the times' though. I appreciate that you've got a good system that it set up how you like it, but I can't see how it's feasible in terms of the time it's going to take. It might be a good time to switch to something like VT which will do all the accounts production for you and iXBRL at the touch of a button. The time saving should outweigh any frustration at having to move from Word.
I don't know what you send to your clients in Word, but if you still want to do it, I am sure doing it the opposite way round e.g. copying from VT over to Word will still be quicker than trying to tag up a Word doc manually!
If you install a PDF printer like CUTEpdf, it will print anything to a flat PDF file which we use to email over to our clients.
Word or PDF
"My Clients also like top get the Word document back."
Do they really care as long as they can read it?
ixbrl outsourcing
Thanks to everyone for your advice, think I'm going to keep out of ixbrl altogether and look at some of those outsource options, let you all know how I get on! James Atkinson, Barrick & Co.
Looks like it depends on the firm & clients
Whilst most of our clients are relatively straight forward we do have some weird ones, plus we have started giving consideration to the full taxonomy that will be required in a couple of years (Iris complies with the MTL at the moment).
All in all therefore it's been the case of a learning curve, training and more work to make sure that each set of accounts is assessed for current and future iXBRL tagging requirements. The other aspect, picked up by many, is that, whilst it's the client's responsibility to make sure accounts are tagged correctly it's not the sort of think you can put in your letter of rep or engagement letter and thus let them carry the can if you get it wrong, so you have to be pretty water-tight over understanding how it works and what is likely to be missed in the software's automatic tagging.
The latter bit is not that easy to confirm at the moment because HMRC will let through accounts with only a very small number of items tagged, so just because they are not rejected doesn't mean the tagging is complete, even to the MTL.
We have therefore added a nominal £85 + VAT to all Ltd Cos this year and all have been OKd by the clients.
By the way, on the question of "Wording" accounts, I tend to agree that it seems weird that anyone would still do this however many larger firms still generate accounts from scratch producing them in Word thus the need for decent word tagging tools such as Iris OpenIXBRL. As it happens we too use Word on our Iris accounts but only to add our logo and other client cosmetics but this can now be done within Iris.
Logo in Iris
If you don't mind me asking.... How do you put a logo into your accounts in Iris??
Logo in Iris
Hi L - in 10.5 there's a new facility in Accs Production "Administration" menu called "IXBRL Editor". It has the same look & feel as being in Word, ie with the ribbon at the top, enabling you to change fonts, paragraphs etc etc and insert images, but what it is doing is editing the ixbrl version of the accounts thus avoiding the need for an ixbrl version for HMRC and a Word version (with logos, signatures & colour) for the client.
Have only seen it in Demo at the moment, yet to use it but should make it far easier to use.
Think they have stuff in the What's new notes in Help.
Client charges
£50 charged - no problems to date - I guess it will be a one off charge this year as next year it will all hopefully settle down!
Some good points
Paul makes some good points around training and gaining knowledge of iXBRL in the first 2 years and also looking ahead to the full tagging requirements in 2013. Your clients understanding of iXBRL will be little if anything at all and you will need to understand what is being tagged in the accounts at present from the minimum tagging list but also in the future from the full taxonomy. If the software you use doesn’t automatically tag all the required items how do you check this and rectify?
Therefore the next 2 years gives everyone a good opportunity to gain the required knowledge and improve software systems to a sufficient level to meet the full tagging requirements in year 3. Stewart Hardy www.ixbrl-assist.co.uk
Iris - complicated as usual!
I've just tried to do IXBRL accounts on Iris, it rejected and gave me a warning pop up. I phoned Iris support, but rather than talk me through it they just asked me to go to their website and read a fact sheet. I went to the website, located the fact sheet, found that it runs to something like 6 pages!
I tried to follow the fact sheet (this is 6 pages just for the related party note by the way!). Tagged the related party name and amount. Tried to do the ixbrl accounts again. Still being rejected! Time spent so far about 45 minutes for one note. Now I've got to phone Iris again, so I guess it will be over an hour before I can actually generate the accounts.
I do wish that Iris would make their accounts as easy to use as VT. If Iris didn't also bump their prices at every excuse, whilst others are able to absorb the cost, that would also be good!
And all of this is for the Government's benefit, I was quite happy with filing pdf reports.
Bryan
I am a long time Iris user and am the last to smooth over it's dark corners, poor "Help" sections and pricing policies but, in the case of iXBRL it has been excellent not only in having the various products out well in advance but also in being at the forefront in working with HMRC to make sure the whole thing was workable.
We spent a long time in general research on iXBRL, attended Iris Webinars, worked though their help sheets as well as making several test submissions before the deadline to make sure we were up to speed. Our first set of accounts took me 45 minutes to do, the next 20 minutes and since then they have averaged 10 minutes. In my experience that's the nature of changes to legislation and software.
We did have recourse to Iris support on maybe 3 occasions and they were excellent but, as I say, that was a couple of months ago. People complain when Iris support is not up to scratch but one of the key factors is that people use their support for training, which is not what they are there for.
Our 3 support calls will have taken up 5 minutes each, whereas if we'd not done any preparation and training and called them the moment we hit a screen we didn't understand we could easily have taken up an hour of their time thus hacking off other users who just needed 2 minutes of their time but had to wait 10 minutes for them to answer the phone, which has been the case recently.
With regard to the government forcing iXBRL on everyone, the theory is that with the huge numbers of Ltd Companies now they just don't have the humans necessary to open PDFs and ananyse the figures and so it makes perfect sense to require machine readable documents, the technologies there so use it. Over the years I have had some daft enquiries from HMRC on client accounts whereas the hope is that, in the future, they will actually be able to better target accounts that are worth of query.
Time will tell whether it works but the other aspect is that if we get used to machine readable documents the day will come when much of the basic boring bookeeping stuff can take place between computers rather than the current paper/pdf orders, GDN's, invoices, cheques etc etc.
What's The Problem With..................
What's the problem with Digita, Two Sheds?
Digita
Digita have taken the opportunity to upgrade Accounts Production as well as iXBRL.
If they had released the software earlier I'm sure there would have less of an issue.
Nevertheless............
Whilst we did not research all IXBRL software suppliers, Digita were competetive when compared with others (including CCH) and were much more helpful.
@Robert
The initial problem was getting the upgrade towards the end of April, so unable to file anything (and this took some nagging). The problem now is that support is permanetly busy and email telephone messages have a two day delay.....so overall a bit of a pain...also the current problem I have is a Digita one, (not me being too thick to work it out) and without their input i cant proceed....
Digita
Two Sheds
I agree with you but I know Digita are considering every possibility to improve things. Their technical support is excellent once you get through. They are considering extending their technical support hours, more videos, and a greatly expanded and more useful userarea on their website.
Digita has had a difficult time with lately (now because of the lateness of Accounts Production with iXBRL you have highlighted and earlier due to expansion and technical support not keeping up) but I think they have the right attitude and I would still recommend them to anybody who wants an integrated package - their standalone programs are good, too, but integration really saves time.
Sage works just fine
Straight in, no problems, quicker then printing and putting in post.
Post v online; Sage v Digita
I didn't used to put accounts and tax returns in the post anyway.
Maybe Sage didn't have any non-iXBRL improvements so I wouldn't have thought that there would be problems. Digita has really improved their Accounts Production program so the problem is releasing to customers within days of deadlines. NB. With me these are new clients so I couldn't have chased them earlier!
Extra costs
I don't understand some of the comments above. There is clearly an extra cost if you are doing things properly in most if not all cases. How many people are checking the IXRL report I wonder (would you dream of submitting an unchecked tax return or set of accounts). Is it just a case of cross fingers and hoping the software is doing things properly. Any non standard note takes time to manually tag even if no problems. There was also overhead in learning about IXBRL. It would not seem unreasonable to recover this with a specific charge for all CT returns. I think as much time is overhead learning then it is not unreasonable to charge an additional amount per return rather than charge 3 hours to one client for learning about tagging the related party note and nothing to the next as you now know how to do it.
How can there be no extra charge - it is clearly more time consuming compared to attaching a pdf.
outsourcing options
Hi All,
Just a quick update from my search from a few weeks ago.
Got some good feedback from www.ixbrlassist.co.uk and www.datatracks.com and www.essentialixbrl.co.uk who all offered their services to me off the back of my last postings.
Purely based on the cheapest price on website went for essential ixbrl and worked pretty smoothly, most of my clients quite happy to pay 99.00 once I explained what it was for. Will try the other two and let you know how I get on.
James Atkinson
Barrick & co
Iris
Try asking for a relationship manager with iXBRL experience. I am also having problems with tagging and asked for a telephone appointment to go through some specific issues. The person I spoke to was extremely helpful and worked through a lot of the issues I had and I was very impressed with the help he provided. However there were some technical glitches (inability to create Tuple groups etc) that he needed to refer on to technical support, I was told they would ring me back same afternoon - still waiting! Perhaps the July 11 update might resolve the issue, but if that is the case benchmarking is definitely lacking at their end of the deal. I think it is the technical support dealing with program specific issues that is the problem, not the user end support service.
I do agree with your sentiments about the cost of Iris though - in my opinion they are getting greedy - a 20% hike in our practice software costs this year that is really hard to pass on. Our IT costs are now our biggest expense after salaries, it is getting ludicrous. Iris are not just putting up their fees but also increasing the costs for payment on monthly payment plans and generally making it much more difficult to spread the licencing costs. The problem is that they have now got the big firm mentality and have lost touch with what is happening in the real world. They also rely on the fact that busy practitioners tend to stick with what works for them, even if there are glitches and problems. Moving on to another software platform is quite a task and from where I am sitting it feels pretty daunting. So if my feelings are typical then Iris seem to have us caught in their spotlight until they push things too far.
I feel really frustrated at having extra costs foisted on me and extra time spent on sorting out iXBRL software issues. I basically feel that I have had to run fast to learn how to use a software tool (and pay 20% extra licensing fees to boot) that does not (at the moment) seem to have any other use (for me) than analysing data for the government instead of concentrating on the real tasks of being an accountant just because the government have decided that iXBRL is the way to go. Are we going to go through this all over again when something more sophisticated takes it's place?













Short answer - No.
Why should we charge our clients for the deficiencies in our suppliers' software - in your case CCH? It would make more sense to charge CCH.
Once this all beds down, it will save us all time and effort so why should we be charging our clients?
You state that "For a straightforward case with no errors the extra time is preparing the HTML file is perhaps less than 5 minutes". I use VT and the extra time is about half a second - the time taken to click the mouse. Perhaps CCH is more involved.