Who would like to congratulate the Inland Revenue and its consultants on the presentation and functionality of the administration area within the Government Gateway for agents who have managed to register to use the service?
Surely some readers/visitors to this site must have a view on this important aspect of the Government's e-strategy!
Stuart Ritchie
Replies (3)
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Not alone...after all
There I was thinking that I was the only one in the UK wrestling with this (it will solve all your filing problems) wonderful system.
Whilst now registered, I have been forced to make the executive decision not to really use it, pending improvements. I simply do not have the time. The Helpdesk is about as useful as a paper mac and as speedy as Twenty-Four Seven.
The main service that I would like to use is the interogation of clients' Statement of Accounts. Apparently, this is within a future upgrade......introduction date unknown.
Given that MAFF apparently oursourced the processing of forms during the Foot & Mouth crisis to Mexico, could it be that the FIB programming was outsourced to Greece?
FBI
The difference between the Corporation Tax Service and Government Gateway for Income Tax is enormous. The CT Service has a list of client company names - how refreshing and useful- given that the Government Gateway is next to useless with a list of UTR's only. OF these nearly 15% on our list cannot be identified against any of our clients over the last 5 years and another 5% have been dead (literally) for at least 2 years.
As to getting names added !! We submitted a list a month ago (by fax as the Electronic Business Unit did not want it by email!) and we still await signs of action. First fax was lost apparently.