Just rung off from the Gov. Gateway (un)help desk and the SA helpline - spent 45 mins on the 'phone!

Client receives income from an employment in the USA - put the data into the foreign section of HMRC's on-line filing, then enter theother UK income etc.  Save the return and view the tax calculation : voila! No foreign income in the tax calcs!

I contacted the Gov. Gateway and they were able to re-create "my" problem, however their instruction is to contact the SA help desk, as this is a tax matter.  The SA help desk advised me to send in a separate paper foreighn pages! So be warned - the foreign income for your clients may not show up either...!  WATCH IT.

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Foreign Income SA - Foreign Tax Credit