Ftax - error in calculation of payments on account

Ftax - error in calculation of payments on account

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Have any other ftax software users experienced the problem of 2008/09 first payment on account value failing to be recorded in box 10 on page TCS1 of 2008 self-asessment tax returns (ie box 10 left blank when should contain a payment on account value)?

So far ftax have failed to respond to my request for information regarding this error. It would be useful to know if there is anyone else in the same boat.

L Haldane

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By User deleted
15th May 2009 22:21

Same problem
I have even downloaded today's latest version and it still shows no POAs for 09-10 for the two partners in a partnership I am doing.

Did the issue ever get resolved? Did you just manually type in the POA as 50% of 08-09 liability then?

Thanks

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By coulsonl
18th Mar 2009 18:20

Ftax support
Hi
I have been having loads of difficulties getting a response from ftax, have you got a phone number at all, as they aren't responding to my emails.

Thanks

Lisa Coulson

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By User deleted
12th Mar 2009 16:09

Have now made contact with Ftax support
I have now made contact with Ftax support and had the problem explained. I have been assured Ftax 2009 will include additional features to ensure the problem I experienced this year is ironed out for 2009.

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