Have you used a VA - how did it work?

I know a number of people who are fans of Virtual Assistants(VAs) and thought there might be an article in it.

I know some accountants who use VAs for bookkeeping, phone answering and diary work. Have you ever done this or gone further and regularly delegated admin or other non billable work to an experienced person who is not on staff?

Please share your experiences and ideas and let me know if you'd be willing to talk about them or email me direct mark@bookmarklee.co.uk or through the site.

Many thanks

Mark