HMRC aggressive tax collection

Posted by flixboro PM | on Mon, 14/03/2011 - 11:02 2785 7 comments | report

we have some instances of clients unable to pay substantial (six figures) tax bills immediately and wish to negotiate into sensible time to pay arrangements. currently we are unable to get past the HMRC collection call centre - their approach is aggressive, patronising, uncooperative, and in one case, utterly counterproductive. does anyone have any experience of how to get past these people to someone with whom one can have a sensible negotiation?

thanks

Comments

There are 7 comments. Login or register to view them.

HMRC debt collection

bernard michael bayly | Mon, 14/03/2011 - 14:42

Make the Time to Pay team a formal offer.

frustratedwithhmrc | Mon, 14/03/2011 - 22:28

One addition

cymraeg_draig | Mon, 14/03/2011 - 22:38

Not sure what you mean by "Excellent advice"

frustratedwithhmrc | Mon, 14/03/2011 - 23:26

Gold star.

cymraeg_draig | Mon, 14/03/2011 - 23:35

succesful complaint.

ireallyshouldknowthisbut | Tue, 15/03/2011 - 09:30

Ive had some success ... but how do HMRC get away with it?

rhangus. | Tue, 15/03/2011 - 15:19