HMRC Online authorisation rejections | AccountingWEB

HMRC Online authorisation rejections

 Help requested

Trying to get clients authorisation on-line. Despite UTR number as given by HMRC and Company registration numbers as per Company House, attempts get rejected on basis HMRC cannot recognise client. Checked numbers dozens of time and tried postcodes as well. Keep getting rejections.

Have not tried phoning HMRC as besides the run around previous experiences are that they are unhelpfull or have no clue what to do.

Can anyone in the forum help wit advise or a usefull number to call.

Yes I know I can send in a paper one but on line should work and did for a number of clients.

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No logic to it

happy |
happy's picture

Familiar story

nogammonsinanundoubledgame |
nogammonsinanundoubledgame's picture

Try using just the UTR and postcode

richyrichthe3rd |

Try, try and try again

jonkaye |

Call the online helpdesk 08456 055 999

Character |

Like Clint, I don't use the Company Number

SteveOH |
SteveOH's picture

HMRC authorisations - tried all the answers. No luck.

richardterhorst |
richardterhorst's picture

When you say you have tried all the answers

nogammonsinanundoubledgame |
nogammonsinanundoubledgame's picture

HMRC Get client to phone? No.

richardterhorst |
richardterhorst's picture

Wildcard - directors home address postcode

DMGbus |
DMGbus's picture

Wildcard? Worth a try

richardterhorst |
richardterhorst's picture

Character's suggestion

Marion Hayes |
Marion Hayes's picture