IR backlog

Over a month ago I sent our tax office a completed P46 for a new employee, together with a covering letter explaining that he was a US citizen was not going to be resident in the UK. The letter asked for confirmation that he was not therefore subject to UK tax.

Not having received a response, I called the tax office today to find out what was happening. I was told that it was far too soon for them to have dealt with it, they are about 10 weeks behind. They are currently dealing with the post received on 9 August (2002!).

I think this is disgraceful, but is it typical? I'm sure that you tax practitioners out there would never take nearly three months to respond to a letter from the revenue. And I'd be very surprised if they let you take that long without some rigourous chasing.

Meanwhile our employee is unneccesarily having to suffer tax on three more months' salary.

I understand that it isn't the fault of the individuals concerned and it's a resource issue, but I thought that the days of government departments providing such an atrocious service level were long gone. Winge over.

How widespread is this, and how do people cope with it?

Jonathan Taylor

Comments
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Not liable to UK tax

AnonymousUser |

IR Backlog

AnonymousUser |

I have to agree with Mr Giles

AnonymousUser |

Working Together responds

gbms |

Must be kidding about serious delays!

AnonymousUser |

FAO The Editor

JSJ54 |

Exception rather than the rule. But well done anyway!

SimonP |

"The object in life is not to be on the side of the majority, bu

SimonP |

wasted inland revenue time

AnonymousUser |

Unacceptable delays!

AnonymousUser |

Working Together?

AnonymousUser |

Chaos following reorganisations

michaelblake |

IR Dont even followup on their own enquiry's

AnonymousUser |

Delays

Chris Wise |

IR Baclog

mauricla-blue |

Inland Revenue delays

amanda.jelley |

a sorry state of affairs

AnonymousUser |

Oh Joy!

eddiebye |

Banging one's head against a wall causes less grief.

MichaelJBartels |

Inland Revenue Delays

AnonymousUser |

64-8s

AnonymousUser |

Mentality

AnonymousUser |

Backlog for refunds, not collection

AnonymousUser |

Is this a record

mark.dsj.uk.com |

Lost post

Alison Kelly |

Tax Return processing delays

AnonymousUser |

Inland Revenue delays

MargaretToy |

Two years long enough?

norstar |

revenue communication problems

AnonymousUser |

Taking this a step further

Anonymous |

Is someone taking the p***?

JSJ54 |

Revenue's Backlog in Birmingham

Phil.Colver |
Phil.Colver's picture

IR Backlog

AnonymousUser |

What backlog?

John Marshall |

recorded delivery letters

chimmy |

compalin to higher authority

AnonymousUser |

IR backlog

barneyq |

Responses from Tax Offices

Anonymous |

Mass Protest

Sherlock |

Count me in

JSJ54 |

Delays

ACDWebb |
ACDWebb's picture

IR backlog and PAYE

Anonymous |

Delays

RimBoy |

Post passed to "crisis unit"

AnonymousUser |

Correspondence sent to The Inalnd Revenue

AnonymousUser |

Why??

troubleshooters |

More delays

AnonymousUser |

Complain

Sherlock |

Going round in circles

JSJ54 |

This is extremely typical for 2001/02

AnonymousUser |