Over a month ago I sent our tax office a completed P46 for a new employee, together with a covering letter explaining that he was a US citizen was not going to be resident in the UK. The letter asked for confirmation that he was not therefore subject to UK tax.
Not having received a response, I called the tax office today to find out what was happening. I was told that it was far too soon for them to have dealt with it, they are about 10 weeks behind. They are currently dealing with the post received on 9 August (2002!).
I think this is disgraceful, but is it typical? I'm sure that you tax practitioners out there would never take nearly three months to respond to a letter from the revenue. And I'd be very surprised if they let you take that long without some rigourous chasing.
Meanwhile our employee is unneccesarily having to suffer tax on three more months' salary.
I understand that it isn't the fault of the individuals concerned and it's a resource issue, but I thought that the days of government departments providing such an atrocious service level were long gone. Winge over.
How widespread is this, and how do people cope with it?
- HMRC having technical difficulties 286 11
- Ltd Company CIS Repayments 52 2
- Rent a Relief for small husband and wife run guesthouse 542 4
- Unequal share tenant in common 22 1
- No PAYE Registration but need auto enrolment 149 4
- Right To Manage Company 103 2
- mortgages & SA302 - can Halifax really be this thick? 871 7
- Registering with HMRC for VAT cash accounting 174 3
- Maternity and claining expenses 806 7
- VAT Flat Rate 332 1
- What are HMRC implying? 519 1
- BrightPay quirks 381 6
- Closing down loss-making company 243 3
- AccountingWEB survey 473 8
- HMRC now overriding SA bank repayment details on tax returns 1,151 31
- Virus alert! Anyone get this email today? 821 10
- My own & spouse's Irish returns & ROS 313 1
- Mortgage Reference 706 9
- Entrepreneurs' Relief upon sale of a cash rich company 2,411 50
- VAT disaggregation 171 2