IRIS "From £99" re upgrades

Anybody know what the "from £99" charge for upgrade help means in practice?

For eg What if the upgrade will not load and Iris support is called - will there then be a charge?

If so, why?

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Support call

Paul Scholes |
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Responses from IRIS discussion group

John Stokdyk |
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Question for the Iris user group

JWB |

@JWB

Becky Midgley |
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@JWB x2

John Stokdyk |
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